Re: Is it Busy in the Cingular world today?
I have literaly been on hold today since 10 am. I am in blue cust care, trying to get ahold of somebody that can find an order that a cust placed 10 days ago. The cust migrated his existing ATTWS service to ATTWS and added a line of service. There does not appear to be a department that placed his order over the phone but the migration tool shows his line is uneligible to migrate as "This MDN was already ported into Cingular". Although this has given me a lot of free time to consider my current rate plan and service provider lol. Whats going on today???
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No Ive been calling alot of numbers and getting transferred but i was on hold for about 2 hours for GSM BUEC or the orange tiger team im not sure but the number given was 1866 243 6273
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Ok if it's a regular acct (non-business) and the customer ordered over the phone, SSG should be who you'd call
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