No No How the Hell #2
How in the F$%$ do u not know what service provider lol i dunno i jus pay the bill so u don't know who u have and u jus pay the bill how stupid do u have to be then they say o i have motorola for a service provider lol thats sad lol 🤣
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Another one that I like is when people walk up & say that they're looking for a particular type of accessory & I ask them what kind of phone do they have (thinking manufacturer &/or model #) and they respond :
"Cingular"
AAAAARRGHH!!!!!! I want to beat people who say this! How in the frickin' world does that help me find the correct case/earpiece/carcharger for a customer?
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"Cingular"
AAAAARRGHH!!!!!! I want to beat people who say this! How in the frickin' world does that help me find the correct case/earpiece/carcharger for a customer?
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They assume that we know what phone they use, and if we dont we are told we should be able to look it up on their account, but then they dont know their own cell phone number. It's a vicious cycle 🤣
And is it just me or when you ask the customer if they have their phone on them to find the accessories they respond with "I don't have it with me"
And is it just me or when you ask the customer if they have their phone on them to find the accessories they respond with "I don't have it with me"
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Yeah can't u look up my account and bring that up well sure whats ur cell number aaaa.. one sec i dunno ☹️ do u have ur phone on u aaaa.... No 👿 well hummm My Name is Adam So and so so that don't matter dip **** lol o well what if i gave u my address can u look it that way No f#$%ing moron 🤣 well i will be back then ok sir good bye that i repeat about 5x a day why did i have to learn math and science and **** in school jus to say Whats ur cell number ok well do u have ur phone on u why didn't they jus teach me that in school seriously
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I usually get the opposite response... "What kind of phone do you have? It's a Cingular."
Anyone who doesn't think that most people are ignorant, must be one of the ignorant. Even if a customer has gone over their minutes for the past six months, slowly eating away their rollover minutes, they wont read their bill until they have to pay more and it's still your fault they did it. The dirtiest word in society seems to be Responsibility. It's something no one wants, nor knows how to deal with.
Anyone who doesn't think that most people are ignorant, must be one of the ignorant. Even if a customer has gone over their minutes for the past six months, slowly eating away their rollover minutes, they wont read their bill until they have to pay more and it's still your fault they did it. The dirtiest word in society seems to be Responsibility. It's something no one wants, nor knows how to deal with.
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Customers don't seem to know what plan they have either. If I'm going to be paying $% a month or even $50 a month, I'm going to make damn sure I know what it is I am paying for.
I had a customer tell me she had a better plan with 400 minutes, 3500 night minutes and unlimited weekends...
umm which is it lady? 3500 or unlimited...cause n&w are billed as the same pool of minutes.
I had a customer tell me she had a better plan with 400 minutes, 3500 night minutes and unlimited weekends...
umm which is it lady? 3500 or unlimited...cause n&w are billed as the same pool of minutes.
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also they are like well i have this plan with 1525 minutes and Nights at 7 and unlimited N&W but i am paying 39.99 lol seriously 🙄 ok how long have u had the phone a year lol god they think u can give them extra minutes or lower there price 👿 on rate plans so they come up with excuse that they have this out ragious rate plan that never and never will exist lol 🤣
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Oh, wait...How about this one.
People CONTINUOUSLY walk into my store, which has NOTHING else but a Cingular sign outside, look at all my Cingular branded POP material, check out my Cingular nametag, and then ask me where my accesories are for NEXTEL phones!!!! Or wanna know what I have for SPRINT SERVICE!!!!!
Are people such idiots that they don't even know what store they're in?
People CONTINUOUSLY walk into my store, which has NOTHING else but a Cingular sign outside, look at all my Cingular branded POP material, check out my Cingular nametag, and then ask me where my accesories are for NEXTEL phones!!!! Or wanna know what I have for SPRINT SERVICE!!!!!
Are people such idiots that they don't even know what store they're in?
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Yeah...F-in NEXTEL!!! And these are full grown adults.....how do you get out of high school without being able to read a BIG orange sign? For that matter how do you get a drivers license?
There's not a single yellow sign in my store people!!!
There's not a single yellow sign in my store people!!!
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I've had this happen on a daily basis. In fact one day I had a lady come in asking if I sell sim cards (she actually called it a "Sims" card, god that irritates me when people do that) so I asked if she had cingular or ATT, the lady proceeded to hold up a boost mobile phone.
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disturbed1 said:
Oh, wait...How about this one.
People CONTINUOUSLY walk into my store, which has NOTHING else but a Cingular sign outside, look at all my Cingular branded POP material, check out my Cingular nametag, and then ask me where my accesories are for NEXTEL phones!!!! Or wanna know what I have for SPRINT SERVICE!!!!!
Are people such idiots that they don't even know what store they're in?
Oh, this takes me back! Back in the day when TMo and Cingular were more integrated than they are now, Cingular customers would call 611 on a weekend while roaming on our towers, listen to the approximately nine thousand times the IVR system plays the TMo jingle, says "Welcome to T-Mobile," listen to me sa...
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Does anyone else have trouble stiffling their laughter when these sort of things occur?
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Mute buttons are great! I got one for y'all. How bout when a customer assumes that handsets like: Treo 650 or S710 or 6630 are free and then proceed to lie about some imaginary place they saw it for free and when you actually research their research they don't have anything to say. i love that. i had a lady come into my store and asked me.... NO, TOLD me to give her a Treo 650 for free and I said I couldn't and she said that she called C.C. the day before and they said that it was free, SO, i called customer care right then and there and the rep said..... "*laugh* um.. are you crazy, which ever rep said it was free mustn't have been a rep for us!" I said thank you and hung up the phone and this lady had not one more word to say. COME ON PEOP...
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