Question for Retail employees or anybody else who would know
If a customer wants to migrate an existing blue service and add it to an already existing orange account, can you do this all at a store?
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yes it is very easy actually 😎 the only thing is that it will still be in your name and the cingular customer will still have theirs under there name
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so will both services be on the same acct and be able to get on a family plan right away, or would they have to migrate the blue service then do a consolidation onto the existing orange account?
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No they'll be on different accounts. You need to migrate the Blue service, do a change of financial resp to get both account to having the same account holder on each account then consolidate them onto a Family plan
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Thats what I thought, so it doesn't help the customer by sending them to a store.
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rgiggsy said:
Thats what I thought, so it doesn't help the customer by sending them to a store.
it would be easier by going to a store. they could get it all done at once instead of the customer having to fax over a TOS and so on. it should only take a good rep about 20 minutes to do all of this.
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