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I need some help, please!

HeroPsychoDreamer

Mar 21, 2005, 1:11 PM
My girlfriend has a Samsung x472m, whenever she tries to purchase something through Media Net, it doesn't allow her too, stating that she needs to contact customer service. What could be the problem and how could it be fixed? Thanks in advance! 😁
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doubletap

Mar 21, 2005, 1:13 PM
Call Customer service or go by store, Wireless internet has probably been taken off or not added.
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HeroPsychoDreamer

Mar 21, 2005, 1:14 PM
Um, ok.
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coldsteel

Mar 21, 2005, 1:30 PM
Can she browse the web on the phone?

Has she registered on MediaNET?
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HeroPsychoDreamer

Mar 21, 2005, 1:32 PM
Yes she can, as for registered Media Net, I dont think so, Ill have her to do that.
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Shayby

Mar 21, 2005, 1:34 PM
HeroPsychoDreamer said:
Yes she can, as for registered Media Net, I dont think so, Ill have her to do that.


Media Net registry is probably the problem. Like Cold said
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jramossteel

Mar 21, 2005, 2:47 PM
If she is registered, have her call customer service and have them delete the registration and then re set it up sometimes that is the issue that something did not provision properly.
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Shayby

Mar 21, 2005, 2:50 PM
jramossteel said:
If she is registered, have her call customer service and have them delete the registration and then re set it up sometimes that is the issue that something did not provision properly.



😕 😕 Just hope she doesn't get me if your in our market. I cant troubleshoot internet/media net issues they never work for me. 😕 😕
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jramossteel

Mar 21, 2005, 2:55 PM
I know... I don't think she is though. 😁
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Shayby

Mar 21, 2005, 2:58 PM
jramossteel said:
I know... I don't think she is though. 😁


Well then she might just get it fixed Lol.
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Zeroaxe

Mar 21, 2005, 10:11 PM
If she has a Media Net ID, is provisioned for it correctly, and is receiving the GPRS signal, It could be the handset settings. Customer service will have them
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