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Outsourcing

mmcnier

Mar 23, 2005, 1:15 PM
Man does outsourcing blow. I hate calling into customer care and getting someone in India who speaks crappy english. It gets on my nerves so much that I often hang up & call back until i get an Amercian.
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ralph_on_me

Mar 23, 2005, 1:21 PM
mmcnier said:
Man does outsourcing blow. I hate calling into customer care and getting someone in India who speaks crappy english. It gets on my nerves so much that I often hang up & call back until i get an Amercian.


They could just be an immigrant who is now living in America. Just saying...
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mmcnier

Mar 23, 2005, 1:25 PM
I just want someone who speaks english... FLUENTLY. Sometimes it can be extremely frustrating to decipher what they are saying.
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Aleq

Mar 23, 2005, 1:47 PM
mmcnier said:
I just want someone who speaks english... FLUENTLY. Sometimes it can be extremely frustrating to decipher what they are saying.


We'll use nothing but fluent native English speakers when that's all we get for customers. I'd be a happy little camper if every customer I talked to could speak clear, idiomatic English, preferably with a decent vocabulary and a demonstrable amount of comprehension of basic concepts. However, as my mom always says, wish in one hand, sh!t in the other, and see which one fills up first... 🙄
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KnifeySpooney

Mar 23, 2005, 1:52 PM
Aleq said:
...as my mom always says, wish in one hand, sh!t in the other, and see which one fills up first... 🙄


Dude, that is some of the greatest maternal wisdom I've ever heard!!
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Aleq

Mar 23, 2005, 1:57 PM
KnifeySpooney said:
Aleq said:
...as my mom always says, wish in one hand, sh!t in the other, and see which one fills up first... 🙄


Dude, that is some of the greatest maternal wisdom I've ever heard!!


Yeah, my mom is pretty awesome... 😁
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ralph_on_me

Mar 23, 2005, 2:49 PM
Aleq said:
KnifeySpooney said:
Aleq said:
...as my mom always says, wish in one hand, sh!t in the other, and see which one fills up first... 🙄


Dude, that is some of the greatest maternal wisdom I've ever heard!!


Yeah, my mom is pretty awesome... 😁


My mom only told me I'd go blind if I didn't stop. â˜šī¸
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Aleq

Mar 23, 2005, 3:03 PM
ralph_on_me said:
Aleq said:
KnifeySpooney said:
Aleq said:
...as my mom always says, wish in one hand, sh!t in the other, and see which one fills up first... 🙄


Dude, that is some of the greatest maternal wisdom I've ever heard!!


Yeah, my mom is pretty awesome... 😁


My mom only told me I'd go blind if I didn't stop. â˜šī¸


So, did you stop once you needed glasses? 😉
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ralph_on_me

Mar 23, 2005, 3:17 PM
As it turns out she was lying! 🤭
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KnifeySpooney

Mar 23, 2005, 3:15 PM
My eye-doctor never told me that. Job security, I suppose.
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not_in_halifax

Mar 23, 2005, 9:01 PM
😎 😎 😎 If you aren't blind, you aren't doing it right. bwahahahahaha đŸ¤Ŗ
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muchdrama

Mar 23, 2005, 8:26 PM
Aleq said:
mmcnier said:
I just want someone who speaks english... FLUENTLY. Sometimes it can be extremely frustrating to decipher what they are saying.


We'll use nothing but fluent native English speakers when that's all we get for customers. I'd be a happy little camper if every customer I talked to could speak clear, idiomatic English, preferably with a decent vocabulary and a demonstrable amount of comprehension of basic concepts. However, as my mom always says, wish in one hand, sh!t in the other, and see which one fills up first... 🙄

Mothers and their wonderful sayings. Circuit City has recently outsourced their service customer care line to a company that is...
(continues)
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ballderdash

Mar 26, 2005, 12:17 AM
muchdrama said:
Mothers and their wonderful sayings. Circuit City has recently outsourced their service customer care line to a company that is located in India. To say the least, sometimes they're very difficult to understand...but I love it when they assign themselves Americanized names like "Kelly Smith" and "Jake Olmstead" (these were names I was given) to appease customers (the very dumb ones that is).


oh, you haven't heard the worst aliases. I have heard names like Jimmy Dean, Axl Rose (who used to pronounce it as ashley rose), Keith Richards, Neo Anderson, Rax Blue, Maximus, Candidus, Pearly, and a plethora of Shanias. đŸ˜ŗ
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inACW

Mar 28, 2005, 3:04 PM
I spoke to Jim Morrison in Prepaid care the other day. He and Keith Richards should get Axl and the Shanias and jam one day.
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mamosley

Mar 26, 2005, 11:48 AM
When I worked at Earthlink, before they outsourced everything but sales, I had to go there to train them to take my job. Part of their training they will watch American movies and tv shows and have papers from larger metropolitan areas lying around and links for American news sights so they can try and chat you up about local events to even further the illusion that you arent talking to some one over seas.
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Liam20

Mar 26, 2005, 10:27 AM
Most customers I speak with do not know how to fluently speak ANYTHING. Plus we all have an accent or dialect, it is often ignorance on some people's part for not understanding something, plus FLUENT English is ONLY in the United Kingdom where English originated from, all other forms are not correct from a linguistic perspective.
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Shayby

Mar 26, 2005, 1:44 PM
Liam20 said:
Most customers I speak with do not know how to fluently speak ANYTHING. Plus we all have an accent or dialect, it is often ignorance on some people's part for not understanding something, plus FLUENT English is ONLY in the United Kingdom where English originated from, all other forms are not correct from a linguistic perspective.



Amen
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busterhyman

Mar 26, 2005, 3:53 PM
maybe fluent is a bad word to use, ok let's get people that speak UNDERSTANDABLE English, that'd make me happier
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mmcnier

Mar 28, 2005, 1:03 PM
Liam20 said:
Most customers I speak with do not know how to fluently speak ANYTHING. Plus we all have an accent or dialect, it is often ignorance on some people's part for not understanding something, plus FLUENT English is ONLY in the United Kingdom where English originated from, all other forms are not correct from a linguistic perspective.


I guess for me to use the word FLUENT was rather erroneous of me. I guess i should say... Speak English to an understandable degree. NOT Ebonics, NOT with an extreme TWANG & especially NOT with an accent so think you could hit it with a rock.
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simplymarcus

Mar 28, 2005, 3:07 PM
I speak fluent Ebonics and maybe it makes u feel stupid because u don't.
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mmcnier

Mar 28, 2005, 3:15 PM
Unfortunately, many people thing that Ebonics= Ghetto. I know this is not the case, but I dont think Ebonics is very professional. In your personal life, feel free to speak Ebonics all you want, but Ebonics does not belong in a national call center.
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LilShorty

Mar 28, 2005, 3:14 PM
Perhaps someday we'll have a homogenized country. 🙄
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mmcnier

Mar 28, 2005, 4:11 PM
LilShorty said:
Perhaps someday we'll have a homogenized country. 🙄

Why would they make the country homogenized like milk? 😕
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Grantizzle

Mar 28, 2005, 4:13 PM
mmcnier said:
LilShorty said:
Perhaps someday we'll have a homogenized country. 🙄

Why would they make the country homogenized like milk? 😕

is your fiance hot?
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coldsteel

Mar 23, 2005, 1:26 PM
Exactly. We got a guy here in Tulsa that has the heaviest Middle-Eastern accent I've ever heard. Don't judge too fast.
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