Handspring Treo
So do I understand it correctly that anything but billing with the Treo goes to Handspring?
It seems like we don't support anything to do with this equipment.
It seems like we don't support anything to do with this equipment.
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Every call I have that has to do with troubleshooting a Handspring Treo in any way im told "we don't support it they have to contact Handspring" is this true?
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Basically, because of the advanced capabilities and customization, yes. Palms tech support is the definitely the best route to go. Are you having this with the Treo 600 and 650's specifically? or a previous model?
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600 and 650. Someone called in about ringtones today and I was told we don't support it send them to Handspring. The only thing that told me what he did we didnt support without asking was he said something about hot synching and I know we don't support that. But he insisted Handspring's website said it was our responsibility so I asked anyway. But every other issue has been the same, send them to Handspring.
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There is a program that they can get for the 650, download it from their site for ringtones, otherwise he can use MP3's or the preloaded tones! 🙂 AND How are you feeling? Any better?
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Thanks hun.
No im not feeling any better, actually worse but oh well.
How are you chicky? Was wondering where you wer.
No im not feeling any better, actually worse but oh well.
How are you chicky? Was wondering where you wer.
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Tearing my hair out...!!! 😡 I HATE TELESALES!!!! AND I HATE FIXING THEIR PROBLEMS! 😡 😡 😡 😡
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GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR 😢 😡 I don't know whether I should be angry or I should cry... I feel so bad for this guy because there is nothing I can do until Monday for him. 😢 😡 ☹️
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That sucks. I hate those cases. Especially when you know what needs to be done.
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That's okay... I am gonna go and graab a 'bogie. Maybe that will calm me down.
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Ok. Im trying to get my supe to send me home. Im to a point that I cant even take calls without shivering, if im not shivering im sweating, my head is pounding and I feel MISERABLE.
Hope it gets better. If you need anything call me.
Hope it gets better. If you need anything call me.
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Well your partially right.( I own a treo and absolutely love it!!!) Hardware issues DO go back to Handspring. Software issues on the PDA go to PALM ONE and service issues go to Cingular. It's like contacting your ISP for a computer problem. Dells go back to Dells, Apples go back to Apples. etc. Get the drift?
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