only Seven days testing and I'm quiting Cingular
I went to Cingular and in seven days have found that they have no customer service. They are all about getting the contract and that's it.
I attempted to find out why my bill has an adding error in their favor by using their web site. FAQs did not help, I tried to e-mail them. The web site has a circular menu system that never took me to a place to e-mail. It always took me to a log-in despite I was logged in (maybe 5 times-how dumb can I get).
I finally contacted a human (not on a menu - press zero to talk to someone). The human was less use than a rock. Not empowered to look into anything, not knowledgeable (blamed everything on IT or "the system must be being updated") and did not care. She refused to enter the co...
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you forgot to add, "Don't let the door hit you in the ass on the way out!!"
As far as the online, web based issues, please realize that you have a brand new account. It will take time for their website to fully reflect all of the information for your account. I have been with them for almost 1 full month, and it just started being accurate a couple days ago.
Scuba Bob said:...
👿
I went to Cingular and in seven days have found that they have no customer service. They are all about getting the contract and that's it.
I attempted to find out why my bill has an adding error in their favor by using their web site. FAQs did not help, I tried to e-mail them. The web site has a circular menu system that never took me to a place to e-mail. It always took me to a log-in despite I was logged in (maybe 5 times-how dumb can I get).
I finally contacted a human (not on a menu - press zero to talk to someone). The human was less use than a rock. Not empowered to look into anything, not knowledgeable (blamed everything on IT or "the system must be being updated") and did no
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Hey, by the way, I sent you a text message. What the heck time do my n/w minutes start with Cingy??? Some people are telling me 9, some are saying 8, and some are saying 7. Why can't I get a straight answer???? 😕
PS...Sorry to bother you so much today. Thanks for all the help.
jramossteel said:
Dang, well right now (as I am sitting on the rings of jupiter putting up a tower) I think that will be tomorrow... I am almost done here 🤣 🤣
Oooooh.... pretty. Take some picutes for the rest of us!