Reverse Migration
So I migrated from ATTWS on Friday. What happens if I end up not liking it? Can i go back to to ATTWS within my trial period? Would my account be put back EXACTLY as it was before?
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all business customers can go back to the blue side if they want within the 30 days
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AWS TECH said:
but normal accounts cannot
So what does the 30-day guarantee imply? If i dont like Cingular I can cancel & leave the company for good?
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I was on the GSM America local $59.99. 1050 anytime mins, ulimited mob2mob, nights at 7, each line $9.99.
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but did you have a FAN on your account like we gave you a discount for were you worked
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yea your stuck with cingular unless you can get a rep to let you do it you need to call new account services if you have any chance of going back that is if you want to
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I like actual answers... Not vague technicalities.
I know that a large corporation like Cingular has rules & regulations. They dont just pick crap out of their asses & say whatever comes to mind.
Is there a location I can view this info?
I know that a large corporation like Cingular has rules & regulations. They dont just pick crap out of their asses & say whatever comes to mind.
Is there a location I can view this info?
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mmcnier said:10 points for such a vivid reply! To your own post.
I like actual answers... Not vague technicalities.
I know that a large corporation like Cingular has rules & regulations. They dont just pick crap out of their asses & say whatever comes to mind.
Is there a location I can view this info?
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ok you have a normal account NO you cannot go back to blue thats the P&P the 30days if for NEW serivce not migrations
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sorry thats what they told us ill remove my name and never post again sorry
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AWS TECH said:
sorry thats what they told us ill remove my name and never post again sorry
Is that a promise? I have notice misinformation from you MANY times.
I knew something was not right.
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mmcnier said:THIS, from the guy that swore up and down that Eric Lin and Rich Brome were feeding us "fake" or "doctored" images of the new Motorola music phone. Very X-files of you, Mmcnier.AWS TECH said:
sorry thats what they told us ill remove my name and never post again sorry
Is that a promise? I have notice misinformation from you MANY times.
I knew something was not right.
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So if i end up not liking Cingular, i can go back to my old ATTWS? Will it be reinstated EXACLY like it was before?
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It should be, but I will not guarantee it. You MIGHT lose any promo credits or minutes in the reversal, I don't know for certain. I DO know that, if you were under contract, you'll go back under that contract.
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Ok, so I was on the GSM America local $59.99. 1050 anytime mins, ulimited mob2mob, nights at 7, each line $9.99. Do you think it would get put back like this?
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Well, that plan really only includes 750 minutes, with 300 bonus add'l. so there is a chance he won't get those 300 minutes back. Same with the 7 pm N&W start times.
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He will definitely know the answer if he doesn't like Cingular and he migrates back. Then he will DEFINITELY know..lol
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It's kinda amazing that some people expect the people who work for a company to know each and every intricate rules/policies of that particular company..No one will know everything..Some things are learned through experience (some good, some bad)..if I had been him though, I would have had it annotated on my account if that was possible that if I didn't like Cingular I would be coming back, expecting everything to be like it was before I left..but on the other hand, if everything was great, why did he need to switch at this particular time anyway..
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Well, he's not trying to go back, he just asked what happens IF he does...
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Exactly... I just want to know what will happen IF i want to go back. So far i dont have any major complaints. Only little itsy bitsy complaints(like paying for incoming SMS... ATTWS was free), but that will be expected with ANY carrier.
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We cannot guarantee you will come back to exactly what you had previously. A lot of promo's that AWS did offer are no longer available due to new Cingular rules.
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u should have know you would get screwed on any deals with cingular if you didn't like them
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We cannot guarantee you will come back to exactly what you had previously. A lot of promo's that AWS did offer are no longer available due to new Cingular rules....
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I am on the Migration Errors Team in OS Call Center.
If you migrate from ATT to Cingular and decide to go back you can, HOWEVER, there are problems associated with it.
1. You will be charged full price for the new Cingular phone untill we recieve it back, at which time you will be credited for it.
2. Once you go back to ATT, you WILL NOT be able to migrate back to Cingular again until we fix an issue that prevents mobile numbers from migrating back after they were once Cingular. unless you are willing to get a new number.
3. When your contract with ATT runs out you will have to migrate to Cingular or find another carrier. You will not be able to sign a new contract with ATT.
The Migration errors team is disbanding after th...
(continues)
If you migrate from ATT to Cingular and decide to go back you can, HOWEVER, there are problems associated with it.
1. You will be charged full price for the new Cingular phone untill we recieve it back, at which time you will be credited for it.
2. Once you go back to ATT, you WILL NOT be able to migrate back to Cingular again until we fix an issue that prevents mobile numbers from migrating back after they were once Cingular. unless you are willing to get a new number.
3. When your contract with ATT runs out you will have to migrate to Cingular or find another carrier. You will not be able to sign a new contract with ATT.
The Migration errors team is disbanding after th...
(continues)
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