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Stupid internet....Help!

Shayby

Apr 1, 2005, 8:59 PM
Customer wants to add things to his favorites on his phone but its not saving them....any help is appreciated.
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coldsteel

Apr 1, 2005, 9:02 PM
fdisk, format and quick restore...

Sorry, Compaq flashback.


try a master reset?
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Shayby

Apr 1, 2005, 9:03 PM
What would a master reset do? It would just remove the settings wouldnt it?
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SilverJack

Apr 1, 2005, 10:30 PM
what kind of phone is it??
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Shayby

Apr 2, 2005, 3:06 PM
It was a Razr
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SilverJack

Apr 2, 2005, 4:31 PM
Navigate to the desired page that you would like to store as a bookmark, then just press and hold the menu key for a few seconds.
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Shayby

Apr 2, 2005, 4:41 PM
He said it was doing that but it wouldnt save it, he said that there was no error message nothing the phone just wouldnt save it.
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SilverJack

Apr 2, 2005, 5:47 PM
If within 30days return to the point of purchace, If not XBM.
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Shayby

Apr 2, 2005, 5:49 PM
I don't remember what happened with that phone. I think I created a case. Tech can deal with it.
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paulbear78

Apr 2, 2005, 7:22 PM
try CSP look up device manager. if the phone is in there then there will be a check box under internet bookmarks. you can send pages via your computer at work to the phone and it will be updated like a setting.

again.. if the phone is in there.
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