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AHHH DOES ANYONE ELSE USE TELEPOS?
They changed the interface last night and now our sups won't let us use it, thus we get no sales for the day and we have to take callback numbers. What a pain!
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Sorry. We are in Telegence. They made changes to ours too but our Ops let us back into it at 1pm Eastern
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We're trained in telegence and care but for migrations we use telepos and 2. I'm sick of systems already! We are trained all the At&t systems (seibel, axys, cup, ccnet) and all the cingular systems (telepos 1 and 2, telegence, care, vip..etc.)...that's what happens when you're the inbetween of a huge merger! 😲
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