Is it for a new activation, or for a migration?

🙂 Thank you for the help, actually I am talking about new activation for customer, but how to know if they have been using Cingular service before within 180 days.

Only if they are current customers. A deactivated account can't be looked up, at least with my clearances. There also isn't a search tool, you have to have pcs# and last 4 of ssn or billing zip. Pos.II is much better then it used to be, but Id still give anything to have Tellegence

Because that's what the Shop Talk forum was created for. 😉

Good enough for me! 😁

Agreed, but some reps are blocked from the general section by their site's IT department. So they can get into the CW or CW/AWS forum, but cannot get into the Shop Talk or Lounge forums... 🤭

But what are the reps supposed to do that can't access anything but the carrier forums from work?

I'm not trying to be a jerk, but it is a problem.

Don't know how it is for anyone else, but for our proxy servers it appears that anything that comes up as https://www.phonescoop.com/carriers/ is legal, but if it's https://www.phonescoop.com/forums/ it gets kicked out.

Not that I would ever try to circumvent these oh-so-reasonable restrictions or anything... 🙄

Aleq said:
Don't know how it is for anyone else, but for our proxy servers it appears that anything that comes up as https://www.phonescoop.com/carriers/ is legal, but if it's https://www.phonescoop.com/forums/ it gets kicked out.

Not that I would ever try to circumvent these oh-so-reasonable restrictions or anything... 🙄

Yes you would! Cheater!

Thanks. Access to that web site has been denied according to Cingular Wireless Corporate Policy, but thanks anyway

That's wierd... Are you former blue? Or maybe in store they give us more access? 😕

former blue

i am former blue and can access the shop talk forum

lisam said:
i am former blue and can access the shop talk forum

whats your secret?

no secret we have access here to the forums at our store...

Oh ok, i'm in a call center