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Ok need help with a phone!

Shayby

Apr 11, 2005, 1:27 PM
Ok so you guys said there is a phone that is almost exactly like the razr but for a lesser price, what is it?

Im on a call please help.

Also any phone with a built in speaker i need to know names.
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speck

Apr 11, 2005, 1:28 PM
None is like the Razr... A better phone for the $$ is the v551
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Shayby

Apr 11, 2005, 1:28 PM
speck said:
None is like the Razr... A better phone for the $$ is the v551


He says its too expensive
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speck

Apr 11, 2005, 1:36 PM
Nokia 3120 is free in most markets.
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Cing_Cust_Care

Apr 11, 2005, 1:28 PM
V551 is the SAME PHONE just without a MP3 player and it doesn't look as cool. NO OTHER DIFFERENCE REALLY. 😉
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Cing_Cust_Care

Apr 11, 2005, 1:29 PM
what features does he want
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Shayby

Apr 11, 2005, 1:30 PM
Built in speakerphone. He isnt eligible for an upgrade till November but I offered him exception (he has been with us since 1991) He is upset about the fact that migrating customers from ATTWS get the V551 for free with a 2yr contract. I told him price of V551 and he said forget it hung up and said in 2006 when his contract is up he is cancelling.
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Cing_Cust_Care

Apr 11, 2005, 1:32 PM
😢 😢 feel sorry for me... i want a free phone waaaahhh!!!! 😢 😢
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lordrevan05

Apr 11, 2005, 2:17 PM
🤣 🤣 🤣 🤣
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speck

Apr 11, 2005, 1:37 PM
Shame... At least you tried though 🙂
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Shayby

Apr 11, 2005, 1:42 PM
Thanks Speck
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ralph_on_me

Apr 11, 2005, 1:49 PM
At least he was grossly misinformed too. Migrating customers don't get the 551 free. You can't please everybody.
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jramossteel

Apr 11, 2005, 1:53 PM
Yeah they get is for $149.99 and $50 mail in... Grossly misinformed. 😳
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Shayby

Apr 11, 2005, 1:56 PM
That was the freakin price I quoted him!!!!!
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jramossteel

Apr 11, 2005, 1:57 PM
I know sweetie, it's okay! 😁
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Shayby

Apr 11, 2005, 1:58 PM
Lol sorry. Just frustrates me, I understand his phone isnt working, and I offered him everything I can, and I honestly don't think thats a bad price for a V551 (even though I personally am not that fond of Moto) and he still got mad at me. 😢
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jramossteel

Apr 11, 2005, 2:00 PM
People stink! 👿
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ralph_on_me

Apr 11, 2005, 2:00 PM
Some people are just looking for a reason to get mad. You can't take it too personally.
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Shayby

Apr 11, 2005, 2:03 PM
Yeah I know. Im used to it in this job. I should have got him to save but he didn't want to cancel TODAY and they would have pushed the call back anyway.
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ralph_on_me

Apr 11, 2005, 2:09 PM
Whiners really annoy me, so the second I hear someone start it automatically makes me stop caring. I can't help it, it just turns off. He'll either have his misinformation corrected at some point and feel mildly stupid for his unjustified tirade, or he'll remain ignorant and happy. Regardless, it would serve your mental health best if you forget about him quickly. 🙂
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tadams

Apr 11, 2005, 4:14 PM
Id bet that when he finds out, he will still think that he is right. They always do, cuz it's not our job or anything to know these things. 🙄
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Shayby

Apr 11, 2005, 4:19 PM
Yup God forbid we do our job correctly. Damned if we do damned if we don't.
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tadams

Apr 11, 2005, 4:21 PM
I still get mad when I have a customer like that. It is so hard not to. They ruin my day. I love my nice customers! 😁
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Shayby

Apr 11, 2005, 4:37 PM
Me too. Like the one im on the line with now he has a massive bill and is all cheery about it and actually thanked me for doing my job!
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Aux_Abuse_702

Apr 11, 2005, 6:54 PM
FREE FOR MIGRATING?!
i just migrated and had to pay 149.99 for that phone.
supposed to get a $50 rebate with it, never got it
i called and they knew nothing about it.
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jramossteel

Apr 11, 2005, 7:13 PM
The rebates normally take about 8-12 weeks. How long has it been?
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Aux_Abuse_702

Apr 11, 2005, 8:28 PM
no i meant it never even came with the phone
i never even had the chance to mail it in
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jramossteel

Apr 11, 2005, 8:31 PM
Oh, where did you get the phone from?
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Aux_Abuse_702

Apr 11, 2005, 11:01 PM
i called to migrate thru customer care
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Vox Dei

Apr 11, 2005, 11:10 PM
It's supposed to come in your welcome guide a few days later that should have your rateplan and your rebate forum. Of course i never see customer after they migrate so i'm not sure if that is true or not.
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jramossteel

Apr 11, 2005, 1:43 PM
Except that you can take video clips instead of just downloading them
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KnifeySpooney

Apr 11, 2005, 3:11 PM
If I'm not mistaken, the v551 is EDGE-data capable, while the RAZR is just GPRS.
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Shayby

Apr 11, 2005, 3:23 PM
Knifey!!! Hey hun!
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KnifeySpooney

Apr 11, 2005, 3:44 PM
What's shakin', bacon?
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Shayby

Apr 11, 2005, 3:54 PM
Going crazy waiting for the day to end so I can have my 3 days off and go to Philly this week...GRRRRRRRRRR
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jramossteel

Apr 11, 2005, 4:01 PM
Yay... !!! 😁
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Shayby

Apr 11, 2005, 4:02 PM
See even Jackie is excited...make this day END 👿
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KnifeySpooney

Apr 11, 2005, 4:57 PM
Mmmmm..... Cheesesteak.... **drool**

Jackie- Pat's or Geno's?
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jramossteel

Apr 11, 2005, 5:02 PM
Mine are better, but if I don't wanna cook, I am all for Geno's!
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Shayby

Apr 11, 2005, 5:09 PM
You cookin this week Jackie? 😉
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jramossteel

Apr 11, 2005, 5:10 PM
If you would like, sure... I am starting to test out my latin recipes..
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Shayby

Apr 11, 2005, 5:32 PM
Sweet! Souns good to me 😁
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KnifeySpooney

Apr 11, 2005, 5:56 PM
That sounds good too. Some day i want to go start a food tour of the US. Among those stops will be Pat's and Geno's, gotta see what the legends are about.
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