Whats the deal with Cingular
i had my phone with them for over a year and I did not have to pay a deposit to get it, one day i let my boy friend talk me in to going on his family share so we called cingula and i let them switch me phone over to him. well one month later we broke up and we called to have my phone put back on my account and they told me i would have to pay a $300.00 deposit. why in the hell would i do that? i was never late when it was in my name anyway and it was only out of my name for one freaking month, Cingula SUCKS 👿
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Your credit score could have changed since then. They have to treat it like a new activation.
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That really sucks! You should just leave it in his name and get another phone and account with ANOTHER carrier!
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Pay your phone on time. Once you have an account with us you establish a private credit history with our company. That will affect your requests for additional lines. 🙄
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That should make sense. If you can barely pay your bill for one line, why give you another that you will obviously not be able to pay for because if you could, you would not be having problems paying for the first line.
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ygbhen said:
That should make sense. If you can barely pay your bill for one line, why give you another that you will obviously not be able to pay for because if you could, you would not be having problems paying for the first line.
She did state that she'd always paid her phone bill on time with Cingular.
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well let me be the one to break this to you your credit sucks pay the deposit or go to sprint 😁
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I'm in the right forum. No wonder you reps have a bad rep. cmon now, there is no need for you to be rude to the orignal poster. She/he had a rant, don't taint her opinion anymore in regards to company. Your showing her that CINGULAR don't give a crap... 😉
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Say dude, no one was rude. She was rebutted. She came into the thread slinging mud. Fact is, if she was with VZ, T-Mo, or Nextel, they would have told her the same thing. There are some things on your credit that you need to str8n out. Sprint will give anybody service with no deposit. She should really consider checking them out or pay the deposit. Those are her only options.
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Have you cing reps have training to show empathy? You all clearly need it. It shouldn't matter what company it refers to, WE are all customer CARE reps!
Would you want you provider jumping on you?
I'm not trying to start crap, just curious. I know that I treat ppl the way I want to be treated... 😉
Would you want you provider jumping on you?
I'm not trying to start crap, just curious. I know that I treat ppl the way I want to be treated... 😉
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Ok were all not customer care for one so get it straight! another
take your trolling talk back to the verizon forum .She has to pay a deposit because she let her bills and credit go to shi* after she signed with us the first time .Also what would her deposit be with your company if its 300 with us ill gurantee its higher
CAN YOU HEAR ME NOW !
take your trolling talk back to the verizon forum .She has to pay a deposit because she let her bills and credit go to shi* after she signed with us the first time .Also what would her deposit be with your company if its 300 with us ill gurantee its higher
CAN YOU HEAR ME NOW !
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And she is being treated fine. They told her what they think the problem was. Somebody else just jumped on and said her might not be good or sux since the last time. This is a forum not a call center. Almost anything goes, especially having to hear from whinny customers all day. You just have to come here and give them a piece of your mind sometimes.
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I'm not a customer care rep, personally, and yes, I am "trained" to show empathy, although to be honest, I tend to show empathy anyway to anyone who deserves it, but this here is a forum, the reps who are on this forum are here of their own free will, and none of us is getting paid to be on this forum. While I would say that we have a responsibility to more or less promote our company, that is really not a law or requirement of our jobs.
With regards to the initial post, I don't know the answer for certain, the likely answer is that the customer's credit situation changed between the time she started service initially and the time she decided to get her number back to her own account. it also makes sense to me that they are basing that de...
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With regards to the initial post, I don't know the answer for certain, the likely answer is that the customer's credit situation changed between the time she started service initially and the time she decided to get her number back to her own account. it also makes sense to me that they are basing that de...
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ygbhen said:
Say dude, no one was rude. She was rebutted. She came into the thread slinging mud. Fact is, if she was with VZ, T-Mo, or Nextel, they would have told her the same thing. There are some things on your credit that you need to str8n out. Sprint will give anybody service with no deposit. She should really consider checking them out or pay the deposit. Those are her only options.
Okay, first off the OP states that she had a line, no deposit required, for a year, did a change of responsibility to another account under a different SSN, then moved her line back to the original account a month later and was required to pay a deposit.
Now, as far as TMobile is concerned, given this scenario t...
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Yeah but a cancelled account (with a number still on it) is different than a change in financial responsibility. But if it is under 90 days there should be no issue other than having to have the ex there to sign off on the TAR papers.
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See, this part of the OP:
"...one day i let my boy friend talk me in to going on his family share so we called cingula and i let them switch me phone over to him."
Looked like a fairly straightforward move to another account, and then moving it back onto the original BAN a month later doesn't seem like it should warrant another credit check--does Cingular by policy do credit checks on resumed accounts? With TMo, even accounts that have a terrible payment history can still be resumed, no harm no foul, within the 90 days after cancel. Only bankruptcy or having a write off account will make a new credit check necessary... seems like there's a piece missing from the puzzle here!
"...one day i let my boy friend talk me in to going on his family share so we called cingula and i let them switch me phone over to him."
Looked like a fairly straightforward move to another account, and then moving it back onto the original BAN a month later doesn't seem like it should warrant another credit check--does Cingular by policy do credit checks on resumed accounts? With TMo, even accounts that have a terrible payment history can still be resumed, no harm no foul, within the 90 days after cancel. Only bankruptcy or having a write off account will make a new credit check necessary... seems like there's a piece missing from the puzzle here!
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sunshine73 said:
i had my phone with them for over a year and I did not have to pay a deposit to get it, one day i let my boy friend talk me in to going on his family share so we called cingula and i let them switch me phone over to him. well one month later we broke up and we called to have my phone put back on my account and they told me i would have to pay a $300.00 deposit. why in the hell would i do that? i was never late when it was in my name anyway and it was only out of my name for one freaking month, Cingula SUCKS 👿
Perhaps it's your credit that SUCKS.
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you cant get made at cingular for rerunning your credit. get mad at yourself for not paying your bills ontime!! 🤣
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It doesn't matter if you paid all the Cingular bills ontime. If other bills caused your credit rating to go down since the first time you started service then a deposit is required.
Not Cingulars fault. Cingular is not the bad guy here. Take responsibility for your credit. Its all yours. No one elses.
Not Cingulars fault. Cingular is not the bad guy here. Take responsibility for your credit. Its all yours. No one elses.
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sunshine73 said: Cingula SUCKS 👿
I wonder, is that 'Cingula' the same as Dracula or Caligula in her mind..... 😈
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sunshine73 said:
i had my phone with them for over a year and I did not have to pay a deposit to get it, one day i let my boy friend talk me in to going on his family share so we called cingula and i let them switch me phone over to him. well one month later we broke up and we called to have my phone put back on my account and they told me i would have to pay a $300.00 deposit. why in the hell would i do that? i was never late when it was in my name anyway and it was only out of my name for one freaking month, Cingula SUCKS 👿
The only thing that sux is your credit rating, that req.a $300.00 deposit, an you ust have at least 2 active accounts with other services late with past due, and possibility of ...
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