Shipping methods used, order status
After ordering a phone by calling customer service, there is practically no way to check the status of the order to see if it was filled. It's only been 3 days... but is there any way to really check?
The cost of S&H is $14.99 for a 3 to 5 day arrival of the phone. Does anyone know what kind of shipping method this is...overnight, second day air...?
AT&T Wireless S&H was 9.99 for standard overnight. What a crazy $5.00 price hike if this isn't at least 2nd day by Cingular.
Cingular says that either FedEX or UPS would send for them.
Any suggestions?
The cost of S&H is $14.99 for a 3 to 5 day arrival of the phone. Does anyone know what kind of shipping method this is...overnight, second day air...?
AT&T Wireless S&H was 9.99 for standard overnight. What a crazy $5.00 price hike if this isn't at least 2nd day by Cingular.
Cingular says that either FedEX or UPS would send for them.
Any suggestions?
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Probably FedEx... or possibly USPS because that is who we use for insurance and XBM.
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/agree
It's usually FedEx. They wont leave packages without people signing for them, so it's the preferred method.
I always pay at least $15 for 2nd day air with UPS or FedEx for things I order offline.
It's usually FedEx. They wont leave packages without people signing for them, so it's the preferred method.
I always pay at least $15 for 2nd day air with UPS or FedEx for things I order offline.
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I ordered my phone at 515 Friday afternoon Eastern...does Cingular consider Saturday a business day and could it been sent out late Friday?
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Hmm... you phone probably didn't leave distribution until Monday. It should be shipped FedEx and FedEx will leave the package at the location without a signature. You wouldn't believe how many missing phones I had to help track down. BTW, was this a new phone only or a migration?
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A new phone on an existing contract. Just buying the phone outright. I live in a city, and not far out or anything, so i'm expecting the phone Tuesday or at the latest...Wednesday.
That's a realistic guess, since the actual shipping method by FedEx (i.e. Second day, overnight) is a tough to say for sure. I called CS and they didn't know.
I'll give it til Wednesday.
That's a realistic guess, since the actual shipping method by FedEx (i.e. Second day, overnight) is a tough to say for sure. I called CS and they didn't know.
I'll give it til Wednesday.
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No on the Friday thing cause it would have to be out by 5... As for Saturday, I would not think so.. So the earliest it would have gone out is today. 😕
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on the "fed ex doesn't leave packages at the door without signing..." they do...
strangely enough i got TWO calls about it in the same day. evidently Cingular puts in for a signature waiver so they can just drop it off and leave it.
One customer ordered one of the PDAs....$450 on her credit card. She found out it was dropped off, then taken from her front door. So she did a stop payment on her credit card. We turn around and billed her the $450 on to her account due to "fraud on the credit card." Personally i'd be pretty angry if someone left my $450 purchase sitting on my doorstep without my knowledge.
strangely enough i got TWO calls about it in the same day. evidently Cingular puts in for a signature waiver so they can just drop it off and leave it.
One customer ordered one of the PDAs....$450 on her credit card. She found out it was dropped off, then taken from her front door. So she did a stop payment on her credit card. We turn around and billed her the $450 on to her account due to "fraud on the credit card." Personally i'd be pretty angry if someone left my $450 purchase sitting on my doorstep without my knowledge.
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Oooh, that sucks, but thanks for the info. I'm glad they leave me door tags when I'm not there.
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