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New Agent Queue?

Iselltheshitoutofphones

Apr 25, 2005, 3:04 PM
Is it just the Dallas market or do other markets have a new menu with agent q? Before when you called it would dial direct to the 1st available rep. Now there is a menu you have to work through. Just curious.

Will
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cingularchris

Apr 25, 2005, 7:40 PM
I think it's put in place to keep agents from calling in about things they could do in the store themselves.
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