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Cellular Advantage?
What is this?
I have a customer who says she bought this last October and I can't find any information on it. She says that it was an insurance plan?!?
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Please I really need this info.
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Probably bought it from a Agent. Agents sell those insurances.. and like.. its diffrent from lockline. (I.E Best Buy extended warranty)
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She says that she bought it from a Cingular store.
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Again.. it could still be an Agent Store. Agent stores LOOK like cingular.. but could be owned by someone else. IF it doesnt says she has insurance on telegence.... or Opus... then...
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Actually Cellular Advantage IS an Agent Store
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Thats what I said. She said no it was Cingular. Oh well I sent her to the store.
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Thanks though Dark đ
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Well that is what I thought. Like I said she isn't agreeing to it. She is however going back to the store she bought it from tomorrow.
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good. Not to be mean.. but let her... thats why you have an advantage buying phones from Company owned stores. I actually have a cust. right now complaining about a mall kiosk. they really should wear something diffrent from us
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Yup! She was really nice about it. I told her that her only option was to go back to the store. Lol I can't help her here.
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Third party insurance company... A lot of third party agents do that
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đ Woot you are here! Today has been bad âšī¸ still no sleep and escalation on my third call. đĸ
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Aw, Shayby, I am sorry. đĸ It has not been that great over here either... đĸ
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