Its not that I don't plan on paying my bill....
Its that I dont think I should get any extra charges because you guys never told us if we didnt pay the balance in full you could shut off our phone.
Grrr I wish people would think before they spoke. This customer wanted a cancelled due to non-pay account reinstated I adv her of the fees and that she may have to buy a new sim card and then started the rant above.
P.S. she never did pay the bill. đ
Grrr I wish people would think before they spoke. This customer wanted a cancelled due to non-pay account reinstated I adv her of the fees and that she may have to buy a new sim card and then started the rant above.
P.S. she never did pay the bill. đ
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Shayby, back to the phones... You need to make up for all the bad calls you missed this week being off! đ
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No I do not! I dont feel good, my roommates grandpa is in the hospital. I should have had today off...and calls are soooooooooooo slow. đĸ
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What wrong with him? Why don't you feel good? And I am sorry, I was just playing you know. âšī¸
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I know. We don't know whats wrong with him she said he isn't doing well. I still feel light headed all the time (that can't be from the meds I haven't taken them in a while) and I requested today off but was put on a waiting list. đĸ
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Well, how is my sweatshirt... đ Its okay right? đ I am sorry you are having such a bad day...
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Shayby said:
Im in Harrisburg...Jackie is a store rep.
And don't forget me, the mean one, i'm in Halifax!!!
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Shayby said:
Yup austin is in Halifax đ Welcome back austin, you been quiet a while.
I've been having fun with the new policy changes on the blue side, no upgrades on individual lines on blue, no credits p&p, and other stuff, how about you????
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Im bored out of my freakin mind. We had like 15 minutes between calls all day and now we are after hours so its even longer......
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Shayby said:
Im bored out of my freakin mind. We had like 15 minutes between calls all day and now we are after hours so its even longer......
Well the one i just had was the Charter $99.99, 1 line and wanted a blue to blue upgrade, gottold he does not meet our eligibility requirements, and offerd migration, and he mentioned that if he didn;t get a phone ffrom us(blue) he would leave since we are according to him force him off his plan, and when i pointed out that if he left or migrated he would still lose the plan, he ahould migrate to avoid the new start of service fee, which he yellled then hung up. đ đ đ
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Well i did it in a polite way, i mean you can't get a blue to blue upgrade ,unless you a multi-line or sharable account, thats for both business and comsumer accounts, as of apr 29,2005.
And if they are, they pay FULL RETAIL price, no discount, no rebate, nothing plus $15.00 upgrade fee and $9.95 shipping,plus taxes of course.He wants a discount since he feels its a violation of the law not to sell him a phone, depsite being told back in nov,2004 as the merger was happening that if wants to upgrade to do it then and he declined since he thought prices were too high then. đ đ
And if they are, they pay FULL RETAIL price, no discount, no rebate, nothing plus $15.00 upgrade fee and $9.95 shipping,plus taxes of course.He wants a discount since he feels its a violation of the law not to sell him a phone, depsite being told back in nov,2004 as the merger was happening that if wants to upgrade to do it then and he declined since he thought prices were too high then. đ đ
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Shayby said:
Yeah your right...but your still evil đ
Well i've thought of myself as your average Horny Little Devil! đ đ
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LMAO sorry. My opinion of guys isnt the greatest at the moment..its all good though. đ
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Shayby said:
LMAO sorry. My opinion of guys isnt the greatest at the moment..its all good though. đ
See you just need a little TLC, courtesy of the ol' 316 đ đ đ đ đ đ đ
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Lol like i'd trust you to get that close to me đ Your mean, ive dealt with enough mean guys. Im tired of that.
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Shayby said:
Lol like i'd trust you to get that close to me đ Your mean, ive dealt with enough mean guys. Im tired of that.
Hey i'm only mean to customers, and thats only if they are men to me first!!!!Fellow reps i got respect and love for, even the ones that don't do their job wrong, not you but in general1!!!
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