Im not sure that's something that should be posted..I cant try it since im at work, but I dont know if upper management ( 🙄 ) would want that number published like that....

well what do you think happens when the Head Guy for Oklahoma gives it to all the indirect dealers. I knew of many dealers giving it to customers after they activated if they needed help after their store hours.

That number has been passed around soooo many times it's redicilous. So I figureed I would share it with all my friends at phonescoop =)

justinwilliams said:
well what do you think happens when the Head Guy for Oklahoma gives it to all the indirect dealers. I knew of many dealers giving it to customers after they activated if they needed help after their store hours.

That number has been passed around soooo many times it's redicilous. So I figureed I would share it with all my friends at phonescoop =)

An emergency number is only to be used in emergency use only, like 911.You givving out that number is gonna 2 things, piss customers off who call there since its only an emergency use for like lost opr steon phones, and then giving out the number to everyone os gonna have them change that number and no one will get it, and then everyone wil...
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who ever said that was an EMERGENCY number?

It's freaking customer care.

I have called that number NUMEROUS times as a dealer to change rate plans, ask questions, etc...

So it's a full blown CS number not an "emergency number".

How can it be an emergency number when no one knows it???

The AWS guy told us to use it freely, just a perk to having a call center in your city.

justinwilliams said:
who ever said that was an EMERGENCY number?

It's freaking customer care.

I have called that number NUMEROUS times as a dealer to change rate plans, ask questions, etc...

So it's a full blown CS number not an "emergency number".

How can it be an emergency number when no one knows it???

The AWS guy told us to use it freely, just a perk to having a call center in your city.

The number you call routes into the after hours center past 10 pm est during the week and 5 pm est on the weekends.They are there for emergency like reporting phones lost/stolen and thanks to you bigmouth, that number will get changed to a voicemail box to leave messages with tim/date, because you ...
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sO IF IT DOES WHAT YOU SAY "The number you call routes into the after hours center past 10 pm est during the week and 5 pm est on the weekends"

WHAT HAPPENES WHEN I CALL IT AT 3 PM AND I GET THE SAME CALL CENTER!!!!!!

THAT PROVES ITS A CS NUMBER NOT EMERGENCY.

AWS DOESN'T EVEN HAVE AN EMERGENCY NUMBER, THEY ARE 24/7 ON THE SAME NUMBER YOU IDIOT!

THIS WAS AN AWS NUMBER FROM THE GET GO... NOT A CINGULAR NUMBER.

Mann you are such a wanker.

AWS was not a 24/7 location, each center is open from 7 am -2 am in each time zone for blue, OKC is a divested market, and they handle divested customers during the normal hours then Emergency calls for cingular.If you were actually good enough to have a corp. store you'd know that, like real employess would, so be a wanker, and wank off!

I think you're the jerk austin. If people like me didn't have to spend 40 minutes on hold just to get a simple problem resolved in the first place then we wouldn't need indsider info. The cs machine for cingular is broken in a major way, i'll take any info on how to decrease my hold times because they are completely ridiculous.

thank you...someone finally sees it my way =)

Hey dumb@ss (austin)

You said "If you were actually good enough to have a corp."

Don't you know the difference between direct and indirect?

Here I'll help you. Direct is owned by AWS

Indirects are owned by people like me.

So there for I could of never owned a corp store as you say above.....lol

Idiot..

that's total bullshit

I did a lot of internet sales and they helped me in changing plans (REAL TIME) from people all over.

Must I call in record the conversation and the post it here to shut you up???

NO I think that he means that OKC takes CARE calls, I believe, so if someone is in a Telegence market, that number would not be too much help. 😕

no, i work in care i can only see the southeast markets ..

The rep I knew pretty well that I met by calling that number told me they field calls from Cali. all the time.

ok so 1 state not all markets

well I had customer from all over the east coast too that I had helped that I sold a phone to over the net.

not talking about you selling service to talking about a phone number to a call center that canott help them

ok. let me break it down fo you

If a customer with are code XXX from Tenessee activates service over the net with me and calls me to change their plan 2 months later, then I call the 405-602-7796 number and give them the area code XXX and number.

I CALL IN FOR THEM AND THEY WERE TAKEN CARE OF ON NUMEROUS OCCASSIONS

Got it now?

no i dont have it because they do not handle the southeast . its possible that they help pos agents like you !

i've got it listed that OKC is a telegence market, at least for me it is. well, i guess now tho it's divested, so it doesn't matter.


xoxo

I mean that they take CARE calls... 🙂 Or at least when I call in they tell me that they are in OKC 😕

you've lost you mind they cannot "repeat" cannot access all markets so ask around you SILLY AGENT !

NEVER SAID THEY COULD.

ONLY SAID THAT THEY HAVE HELPED ME IN SEVRAL DIFFERENT SENARIOS CONCERNING SEVRAL DIFFERENT MARKETS.

NEVER SAID ALL.

HeHeHe...If you say so mate. I think you still should watch your back though. There are folks in here that don't take kindly to people giving out such info... 😈

😲 (shaking)


🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣

when your ip gets logged you really will be shaking in the unemployment line !

do you idiots not understand that I WAS an OWNER of an indirect dealer???

They couldn't of fired me. I was my own boss...

Now that I am totally out of the wireless business they can't do **** to me anyway 😛

if youre totally out of it why are you giving out crappy info then or on a wireless website ?

becauase I am a regular here and love to know about the cutting edge stuff, and still like to help people with problems.

Idiots? Piss off you wanker I was only trying to give you some advice. 😛

justinwilliams said:
do you idiots not understand that I WAS an OWNER of an indirect dealer???

They couldn't of fired me. I was my own boss...

Now that I am totally out of the wireless business they can't do **** to me anyway 😛

Admitting to either now or in the past an owner of a indirect dealer is not to be proud of.

You could get fired by the Company like cingular pulling your liscence to sell their service, which i know to have to certain dealers, of which i helped them lose their license die to their business prectices.

go ahead pull my delaer code...

Oh that's right you can't becuase I no longer own the stores or have the dealer code... 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣

justinwilliams said:
go ahead pull my delaer code...

Oh that's right you can't becuase I no longer own the stores or have the dealer code... 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣

You just some wanker, who would have gotten your license pulled if you hadn't sold out, probably why did!!!

lol... sure think what you want.

Fact of the matter is that I avaraged 15K per month NET.

I sold because I was offered a solid ammount of money, and I saw that the wireless retail market was on a downhill.

Yeah just like I said a bloody wanker. Well guv if you take this mug's license it would be a welcomed site. 😈

when are you idiots going to get it through your thick skull that I DON'T HAVE A DEALER CODE ANYMORE....lol

I sold my stores... so go ahead take it....lol

Considering AWS doesn't even exist in my market anymore it's not like taking it would of done you any good anyway. It was set to expire on May 15th, 2005 because of the merger.

i don't see why people are so worried about pulling his store code. alright, so he posted an internal number, which he probably shouldn't have done, but it's up to you if you want to use it or not. if it doesn't work for you then fine, too bad, wait in the queue like everyone else. otherwise, use the number, get your stuff done, and move on.

didn't think it was that hard....


xoxo

Im not sure about that market, since I don't cover it. But our hold time hasnt been bad since about a week after Day 1. We usually have a couple minutes between calls. 😕