Consumer Reports says AT&T is worst-rated carrier for cell phone service
Consumer Reports, the influential product review publication, says AT&T Inc. is again the country's worst-rated mobile service provider, a blow to the carrier's effort to rehabilitate its network and reputation.
The conclusion, based on a survey of 58,000 readers, shows subscribers continue to hold AT&T's service in low regard even after the carrier boosted its wireless spending by $2 billion this year in an effort to correct what it has acknowledged were weaknesses in its network.
The results bode poorly for AT&T as it faces possible competition for Apple Inc.'s iPhone, a phone it carries exclusively now and relies on for much of its subscriber growth. In fact, Consumer Reports found "iPhone owners were, by far, the least satisfied ...
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The conclusion, based on a survey of 58,000 readers, shows subscribers continue to hold AT&T's service in low regard even after the carrier boosted its wireless spending by $2 billion this year in an effort to correct what it has acknowledged were weaknesses in its network.
The results bode poorly for AT&T as it faces possible competition for Apple Inc.'s iPhone, a phone it carries exclusively now and relies on for much of its subscriber growth. In fact, Consumer Reports found "iPhone owners were, by far, the least satisfied ...
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I think all cell carriers about the same in terms of coverage and call quality. I've used all four of the big players and they're about the same.
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Sprint and T-Mobile work best in my market. AT&T is a sick joke and Verizon drops like clockwork by the airport. Why it hasn't been addressed is WAY beyond my pay grade.
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that when Sprint was in last, everything comment was Sprint sucks, Sprint's the worst..blah blah blah. Now at&t is in last and the comments are: the carriers are all about the same really, lol smh.
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AT&T could get a thirty and it wouldn't matter. They have the iphone. Enough said.
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58,000 samples out of 92 million customers?
if consumer reports says so....that sure is a healthy sample size! about 0.000616%
if consumer reports says so....that sure is a healthy sample size! about 0.000616%
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What do you want them to do ask everyone? They asked plenty enough ppl to get an accurate representation of the population, you know..the definition of a survey. To quote a funny comment i read somewhere else, if they asked everyone that would be called a vote. And i'm still pretty sure at&t would lose that vote.
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Well SOMEONE bought all those phones from AT&T. What was it FIVE MILLION last quarter? I'd rather look at those facts than the opinions of a few disgruntled individuals.
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Dont forget that there is a very large contingent of people who say they will drop ATT like a bad habit when VZW gets the iPhone.
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Five million more soon-to-be disgruntled customers to add to AT&T's already stunning reputation. I'll bet they can hardly contain their excitement.
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😁 I don't really care WHAT they do. I just think if they get a different group of 60K customers they will most likely get a very different response and draw some very different conclusions. Think about it...Its a very small subset of people.
First of all, its under 60K out of 92 million.
Next, its only Consumer Reports subscribers.
Finally, its ONLY the CR subscribers who ALSO buy the ONLINE membership....(58K of them!)
"They asked plenty enough ppl to get an accurate representation of the population"
You know this HOW? 0.0006% ?
First of all, its under 60K out of 92 million.
Next, its only Consumer Reports subscribers.
Finally, its ONLY the CR subscribers who ALSO buy the ONLINE membership....(58K of them!)
"They asked plenty enough ppl to get an accurate representation of the population"
You know this HOW? 0.0006% ?
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I wonder how many of those customers owned iPhones. After all, that phone has the worst reception of any phone that ATT carries. We find an awful lot of the time, when a customer switches from their iPhone to a Blackberry or other smart phone, that their reception problems go away.
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Oh...and i don't recall anyone ever complaining about Consumer Report's "sample size" when at&t wasn't in last!
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the iphone keeps them afloat, funny thing is I read a large reviewer website report that stated, Iphones for tech non savy people while android was for tech savy people.....lol
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So THAT'S why I want an iphone so badly? But...not bad enough to sign up with AT&T. Though there were late nights when I was sorely tempted. Speaking of which. If I tether an iphone four with a Wi-Fi hot-spot what applications would not work?
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...was a polite "Who gives a *Bleep* what Consumer Reports says. We sold MORE phones than any other carrier last quarter. The consumer has spoken...WITH his wallet and we are laughing all the way to the bank. Go to hell Consumer Reports!" Loosely paraphrased of course.
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Nothing new here. Consumer reports readers have been slamming at&t for years. I wonder what the average age demographic was for the readers surveyed. Everyone I know that subscribes to consumer reports is 50+ Anyone that is young knows how to get ratings without paying a monthly subscription.
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Yes... I can't wait for June when I can get out of my contract.. I'll never leave Verizon again.
http://www.investorplace.com/5185/att-dropped-calls- ... »
http://www.investorplace.com/5185/att-dropped-calls- ... »
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