Bluetooth Support???
I am having bluetooth problems with my phone. I have called Cingular Customer service and they tell me that they are not trained to fix BT issues. They have told me that there is a seperate division that handles bluetooth troubleshooting, but they can't give me the number to that division.
Can someone please direct me to the right place to get BT issues fixed with my phone.
Thanks,
Shawn
Can someone please direct me to the right place to get BT issues fixed with my phone.
Thanks,
Shawn
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Typical...
What problem are you having and I would be happy to research for you.
What problem are you having and I would be happy to research for you.
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I have the RAZR and the HS850. When a call comes in, it will not allow me to flip open the headset and automatically answer the call when the headset connects. The only way I can answer the call from the headset is to have it previously connected to the phone.
But when I am using my 6230, I do not have this problem at all.
But when I am using my 6230, I do not have this problem at all.
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My V551 does the same thing. While it is designed to answer the call, the amount of time needed for the headset and phone to connect, then answer is too short (at least for me) before the call goes to VM.
I will look into the issue and see if there is a solution. In the meantime you might try having customer service extend your ring time to not go to VM as fast.
I will look into the issue and see if there is a solution. In the meantime you might try having customer service extend your ring time to not go to VM as fast.
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That makes some sense. But where I am not understanding is that when I had the 850 with the Moto V710 (VZW) it only took 2 seconds to connect and answer the phone, and it also only takes 2 seconds to connect and answer with my Nokia 6230. This is why I am thinking it is a phone issue.
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Shawn get the phone swapped.... My co-worker thinks it is your phone because his is not having the same issue.
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It's timing. If your co-worker hears the ring, grabs his headset, flips it open and then conects the call has already gone to VM.
If you notice extending the VM answer time solved the issue.
If you notice extending the VM answer time solved the issue.
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Also, have you tried calling the phone and opening the headset immediately? This would also let me know if it is a timing issue or if there is actually a problem. I tried that myself and it does work. The extra few seconds when I do not not know a call is coming is what sends it to VM for me.
Thanks
Thanks
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This works. If I know a call is coming, I can flip open the headset and it connects and answers within 3 seconds.
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You need to have your VM pickup extended then. Customer service can extend the time and it will hopefully resolve the issue.
Good luck.
Good luck.
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