Had a customer call in which according to CSP I should have been able to help. Sales rep in FEB told her that a POA had been added to her husbands (now a deployed sailer) account. Of course no hint of this on acct notes. CSP says that some mythical "optic" will let me see if the POA is on file. Well, not the one I can access. I love it when a link gives me "THIS PAGE HAS BEEN REMOVED". The caller was very happy to scream at me for 30min while I wasted my time trolling for info. So, is there a magic "word" I can enter to reveal the truth? Or is thais BAU? I'm sure this will show up on my TCP ... I ream PAR report. But hey, I still have my red Swingline.