How do you explain this?????
Has anyone realized that if a Cust wants 1 line at the new 6,000 rate plan it's $199.99
But if that same Cust changes his mind half way thru the order & wants an additional line that same exact rate plan is $299.99 for 2 lines.
How do we explain the $100 difference?????
But if that same Cust changes his mind half way thru the order & wants an additional line that same exact rate plan is $299.99 for 2 lines.
How do we explain the $100 difference?????
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Aleq said:
Or, "Always probe BEFORE you poke it!" 😲
And never use your hand to poke...use a stick.
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So tell me, how many of these $200 rate plans do you sell on a monthly basis? How about on a yearly basis?
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Not so much about how many do I sell, but how many customer's do you get that actually do the research themselves before they buy. If they do the research themselves they will see the extreme difference in the price & want to know why.
Answer being "Corporate Greed"
Answer being "Corporate Greed"
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So since they improved the rate for everyone in the $59, $49 and $39 range and made adjustments to the top plans that don't sell hardly at all that is greed?
You aren't making much sense here dude.
You aren't making much sense here dude.
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On the new rate plans you honestly see an improvement in the FAMILY plans?
Currently we have 1,100 for $69.99 + $9.99
New Plan is 1,000 for $79.99 which includes 2 lines.
And you say this is better????
And I'm the one not making any sense????
Currently we have 1,100 for $69.99 + $9.99
New Plan is 1,000 for $79.99 which includes 2 lines.
And you say this is better????
And I'm the one not making any sense????
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😛 Amen! We lost about 70 people VOLUNTARILY in our callcenter in one month alone. I'll be leaving soon. I'm not content to be CINGULAR's butt toy like megs72979 😈
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👿 You must be one of the junkies in MARKETING. Tell me is CRACK tasty? 😈
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Whate about all the customers on $39, $49 and $59 plans? You are incredibly pessimistic, looking at only the worst case scenario.
You compare plans on rates that we sell about 2% of the time and complain. Yes, the middle plans aren't quite as good. Use it your advantage. People come in now, tell them the special expires at the end of the month. Close more sales. As for people just beginning to shope next month, it is highly unlikely they will even know there was a difference. Again, for the extremely small percentage that do know, tell them it was a promotion. Don't let anyone leave your store w/o knowing if they wait past May 31st, they will lose out.
It always seems to happen, the weak sales reps come to me complaining about ...
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You compare plans on rates that we sell about 2% of the time and complain. Yes, the middle plans aren't quite as good. Use it your advantage. People come in now, tell them the special expires at the end of the month. Close more sales. As for people just beginning to shope next month, it is highly unlikely they will even know there was a difference. Again, for the extremely small percentage that do know, tell them it was a promotion. Don't let anyone leave your store w/o knowing if they wait past May 31st, they will lose out.
It always seems to happen, the weak sales reps come to me complaining about ...
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So you personally think it is justified that across the boad our plans match identically to Verizon even down to the overage charges
EXCEPTTTTTTT........our 3rd line cost is $14.99
Matter of fact, all other companies offer $9.99
But we are supposed to justify this by letting the customer know our activation fee is less.
Woooohoooo $2.00 less on a 1 time charge compaired to paying $5.00 more every month.
Ya......that makes sense!
EXCEPTTTTTTT........our 3rd line cost is $14.99
Matter of fact, all other companies offer $9.99
But we are supposed to justify this by letting the customer know our activation fee is less.
Woooohoooo $2.00 less on a 1 time charge compaired to paying $5.00 more every month.
Ya......that makes sense!
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So how many 3 line deals to you do each day?????
That would make a 4 line deal $10 more than Verizon. Considering we offer on and off network MTM unlike others I don't think that would be a hard sell at all?
The average customer on Cingular/Verizon/Whomever has about 1.2 phones (if someone has a more accurate figure please post) based on meeting I have attended. The average purchase is for about 1.4 phones (in our market). That means, AGAIN, you are worrying about an extremely small percentage of sales!!@!!!
Look, if you want to be a pessimist, go for it. But you are a fool if you think this rate change is worse than it is better.
That would make a 4 line deal $10 more than Verizon. Considering we offer on and off network MTM unlike others I don't think that would be a hard sell at all?
The average customer on Cingular/Verizon/Whomever has about 1.2 phones (if someone has a more accurate figure please post) based on meeting I have attended. The average purchase is for about 1.4 phones (in our market). That means, AGAIN, you are worrying about an extremely small percentage of sales!!@!!!
Look, if you want to be a pessimist, go for it. But you are a fool if you think this rate change is worse than it is better.
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Jon,
There is no such thing as on and off M2M with Verizon anymore. Since they now have "no roaming" on their America's Choice plan, their M2M footprint follows their entire coverage map.
You are forgiven as they do not have Verizon in West Tezas.
Will
There is no such thing as on and off M2M with Verizon anymore. Since they now have "no roaming" on their America's Choice plan, their M2M footprint follows their entire coverage map.
You are forgiven as they do not have Verizon in West Tezas.
Will
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Hahahaha.
Thanks Will. I didn't name a carrier because I know there are still others with that issue, namely our good friends here in West Texas, Cell One.
Thanks Will. I didn't name a carrier because I know there are still others with that issue, namely our good friends here in West Texas, Cell One.
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Cell One is still around? I would imagine that is where most of your port-ins come from. Has WLNP made a huge difference in Lubbock?
On a different note, if T-Mo is no longer, than who services all of those accounts that were activated last year?
On a different note, if T-Mo is no longer, than who services all of those accounts that were activated last year?
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Wal-Mart is still around hehe.
I don't think they sold enough for T-Mobile to worry. I would be willing to bet they still have more out-of-twon students on service here than locals.
I ported in 5 lines out of 12 this week from Cell-One. Hopefully Alltel will finalize stuff and buy them. More competition isn't such a bad thing.
As long as it isn't MY base churning, churn is good for retailers. More "new" activations.
I don't think they sold enough for T-Mobile to worry. I would be willing to bet they still have more out-of-twon students on service here than locals.
I ported in 5 lines out of 12 this week from Cell-One. Hopefully Alltel will finalize stuff and buy them. More competition isn't such a bad thing.
As long as it isn't MY base churning, churn is good for retailers. More "new" activations.
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I noticed that when I was in Lubbock for Easter weekend. When and why did Alltel stop into town? So are they buying Western Wireless or Dobson?
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Alltel has made an offer to buy Western Wireless. I am not sure where it stands as far as goverment approval or if they are still going forward.
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Again, for the extremely small percentage that do know, tell them it was a promotion.
Isn't that dishonest?
Why not just tell them the truth, that the rate plans have changed?
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From Encyclopedia Britannica:
marketing
Encyclopædia Britannica Article
Page 18 of 96
The marketing process > Marketing-mix planning > Promotion > Sales promotion
While advertising presents a reason to buy a product, sales promotion offers a short-term incentive to purchase. Sales promotions often attract brand switchers (those who are not loyal to a specific brand) who are looking primarily for low price and good value. Thus, especially in markets where brands are highly similar, sales promotions can cause a short-term increase…
To say an offer is no longer available because the promtion has ended is standard practice in any industry where marketing is used to increase sales volume.
Satisfied?
marketing
Encyclopædia Britannica Article
Page 18 of 96
The marketing process > Marketing-mix planning > Promotion > Sales promotion
While advertising presents a reason to buy a product, sales promotion offers a short-term incentive to purchase. Sales promotions often attract brand switchers (those who are not loyal to a specific brand) who are looking primarily for low price and good value. Thus, especially in markets where brands are highly similar, sales promotions can cause a short-term increase…
To say an offer is no longer available because the promtion has ended is standard practice in any industry where marketing is used to increase sales volume.
Satisfied?
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Sales promotions are non-personal promotional efforts that are designed to have an immediate impact on sales.
Sales promotion is media and non-media marketing communications employed for a pre-determined, limited time to increase consumer demand, stimulate market demand or improve product availability.
--From Wikipedia, the free encyclopedia.
Your defintion mentions short-term incentive as well.
When was the last time the rate plans were changed? The prices have gone up and your trying to put a spin on it.
Sales promotion is media and non-media marketing communications employed for a pre-determined, limited time to increase consumer demand, stimulate market demand or improve product availability.
--From Wikipedia, the free encyclopedia.
Your defintion mentions short-term incentive as well.
When was the last time the rate plans were changed? The prices have gone up and your trying to put a spin on it.
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The rates were changed back in February I believe.
You are now changing the subject of your original question. You asked why saying the plans were a promotion wasn't lying, to which I showed you that promotions can and do have expirations.
Now you want to argue about the fact that the rates went up, which I do not believe is a fact at all. Some of the rates went up, some went down and some didn't change at all.
If you would have bothered to read any of my posts on this subject you would not have made the "spin" accusation. The rates are what they are. If you are a sales rep, quit whining. If you are a customer, visit your local store and see if a rate change now or later would be best for you.
Good day!
You are now changing the subject of your original question. You asked why saying the plans were a promotion wasn't lying, to which I showed you that promotions can and do have expirations.
Now you want to argue about the fact that the rates went up, which I do not believe is a fact at all. Some of the rates went up, some went down and some didn't change at all.
If you would have bothered to read any of my posts on this subject you would not have made the "spin" accusation. The rates are what they are. If you are a sales rep, quit whining. If you are a customer, visit your local store and see if a rate change now or later would be best for you.
Good day!
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you are now changing the subject of your original question.
How so? Or is this an attempt to try to discredit me?
Some of the rates went up, some went down and some didn't change at all.
So some of the rate plans had promotional prices while the other didn't?
Amazing how the reps I know were so unaware of the promotion they do not push it as a short-term benefit. Not one single rep, sup, or manager has refered to it as promotional.
Again, for the extremely small percentage that do know, tell them it was a promotion.
Just because the prices change does not mean the former price was a promotion.
That is marketing spin and deceitful.
My gas pr...
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Gas is a commodity, different pricing structure smart guy.
And for those who were around when the $9.99 was first launched it was launched as a promo, with an expiration. The expiration was extended several times then the promotion end date was set to a TBD status. Well guess what, now it is going to end. Last time it ended they brought it back only a few months later. Maybe they will again, who knows.
Unlimited MTM is a promotion, so is unlimited N&W.
If you don't want to agree as to an accurate definition of promotion then fine, but don't say it is deceitful because that is simply not the case.
And as for your question, you asked and then it was answered and you attempted to go in a different direction. No attempt to discr...
(continues)
And for those who were around when the $9.99 was first launched it was launched as a promo, with an expiration. The expiration was extended several times then the promotion end date was set to a TBD status. Well guess what, now it is going to end. Last time it ended they brought it back only a few months later. Maybe they will again, who knows.
Unlimited MTM is a promotion, so is unlimited N&W.
If you don't want to agree as to an accurate definition of promotion then fine, but don't say it is deceitful because that is simply not the case.
And as for your question, you asked and then it was answered and you attempted to go in a different direction. No attempt to discr...
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just a little clarification, the nights and weekends come with the plan, the mobile to mobile is a promo, that's why someone can sign on to a no contract service and still get the nights and weekends....
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My bad, you are right.
But it also furthers my point. Rate plans have many "promotions" attached to them. Luckily Cingular doesn't do anything stupid like take them away when your agreement is up, but instead they saty as long as you keep the plan.
Rate plan offers have end dates. I tell every customer who comes in and doesn't buy right away, "This rate plan is for this month, if you are looking down the road (say their agreement ends in 3 months with the competition) the rates may be different. Please check back often for our current promotions".
Now, was that deceitful? No. Was I actually being informative and educating a potential customer that our rates can and do change for new subscribers, yes. I also tell all customers...
(continues)
But it also furthers my point. Rate plans have many "promotions" attached to them. Luckily Cingular doesn't do anything stupid like take them away when your agreement is up, but instead they saty as long as you keep the plan.
Rate plan offers have end dates. I tell every customer who comes in and doesn't buy right away, "This rate plan is for this month, if you are looking down the road (say their agreement ends in 3 months with the competition) the rates may be different. Please check back often for our current promotions".
Now, was that deceitful? No. Was I actually being informative and educating a potential customer that our rates can and do change for new subscribers, yes. I also tell all customers...
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I understand the rate plans change and associated promotions that are tied into them change.
What I don't agree with is simply saying the prices have changed simply because the former prices were a promotion.
I do not agree with alot of marketing, nothing personal.
What I don't agree with is simply saying the prices have changed simply because the former prices were a promotion.
I do not agree with alot of marketing, nothing personal.
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Well when you said I was deceitful you sort of made it personal. Luckily I care little about others opinion of me here. So long as customers are happy with my business practices and I have friends & family to love I will never need to gain approval of those on a chat board.
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No, it hasn't. I just checked again 30 seconds ago. It sucks as I would like to see for myself the new rate plans. Not saying I do not believe anybone here.
Everything is a go with the store.......just waiting for Cingular to lift the freeze.
Hey what is agent cost on the c207 and RAZR. All I have is last months agent pricing. Send me a text.
Will
Everything is a go with the store.......just waiting for Cingular to lift the freeze.
Hey what is agent cost on the c207 and RAZR. All I have is last months agent pricing. Send me a text.
Will
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We don't have a cost on the C207 yet. The RAZR is the same as it was after the May price drop. As soon as I get June I will let you know.
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Just to be sure.
Marketing by the very nature of the industry (regardless of industry) tends to be deceitful.
Marketing by the very nature of the industry (regardless of industry) tends to be deceitful.
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Wow Texaswireless. I understand that if your in marketing how you might find that offensive, but I think the Captain is fairly accurate.
http://www.wsj.consumerreports.org/wsjreport59.html » and
http://www.ago.state.co.us/PRESREL/presrl2004/presrl ... »
(Foundation for Taxpayer and Consumer Rights v Cingular)
(continues)
http://www.wsj.consumerreports.org/wsjreport59.html » and
http://www.ago.state.co.us/PRESREL/presrl2004/presrl ... »
In July 2004, Verizon Wireless, Cingular, and Sprint PCS settled with attorneys general in 32 states, which were investigating deceptive practices in the wireless industry. The carriers agreed to provide accurate coverage maps and to have their ads describe service more clearly and concisely.
(Foundation for Taxpayer and Consumer Rights v Cingular)
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This suit charges Cingular, and owners SBC Communications and Bell South, with fa
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And this ties into saying the rate plans were a promotion how?
And this proves that marketing in general is misleading how?
You, and those like you enjoy making feeble attempts to prove "everyone" or a "majority" is corrupt/misleading, etc. when in fact a small % of companies operate in this grey area.
The vast majority of corporations are run by decent people who have taken an opportunity to open or run their own business. I know this is a concept that is foreign to many of you so you attack it rather than understand it.
Do companies do things that are illegal or intentionally misleading? ABSOLUTELY! Do the majority of companies do these things? ABSOLUTELY NOT!
Stop lumping everyone together, get off your collective butts...
(continues)
And this proves that marketing in general is misleading how?
You, and those like you enjoy making feeble attempts to prove "everyone" or a "majority" is corrupt/misleading, etc. when in fact a small % of companies operate in this grey area.
The vast majority of corporations are run by decent people who have taken an opportunity to open or run their own business. I know this is a concept that is foreign to many of you so you attack it rather than understand it.
Do companies do things that are illegal or intentionally misleading? ABSOLUTELY! Do the majority of companies do these things? ABSOLUTELY NOT!
Stop lumping everyone together, get off your collective butts...
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https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
Do you even understand what the word deceptive means? Are you even reading my responses?
Gee I don't know Texaswirless, maybe because lawsuits like these are commonplace. You'd be suprised what you'd learn if you looked around.
You do realize that one of the main "benefits" of becoming incorporated it the ability to shirk responsibility don't you?
http://www.companiesinc.com/corporation.asp »
(continues)
Do you even understand what the word deceptive means? Are you even reading my responses?
And this proves that marketing in general is misleading how?
Gee I don't know Texaswirless, maybe because lawsuits like these are commonplace. You'd be suprised what you'd learn if you looked around.
The vast majority of corporations are run by decent people who have taken an opportunity to open or run their own business.
You do realize that one of the main "benefits" of becoming incorporated it the ability to shirk responsibility don't you?
http://www.companiesinc.com/corporation.asp »
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In summary, th
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I guess my only response is this.
One cannot argue with another if the second party is so slanted in their views that they only see the negative side of the topic, or the world.
You still did not answer my challenge, nor do you realize we only disagree on the extent to which corporate corrupt may occur.
One cannot argue with another if the second party is so slanted in their views that they only see the negative side of the topic, or the world.
You still did not answer my challenge, nor do you realize we only disagree on the extent to which corporate corrupt may occur.
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I think the basis of the difference has to do with mobile to mobile. A family plan in theory will be using alot more m2m than a stand alone plan. If a single line uses 2,000 m2m, a family shared plan of 5 would use 10,000 m2m, as well as their 6,000 minutes.
I agree that it's going to raise a lot of questions though.
I agree that it's going to raise a lot of questions though.
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I've got a question for ya, now it might seem a bit strange, but I'd just like to know how you'd handle a customer inquiring about it:
Now, I work for T-Mobile, and our FT plans are structured a bit differently than cing FT plans...We have seperate plans just for FT, and the first 2 lines are included with the cost. (not like pick a plan and add a line for $19.99 or $9.99)... Lines 3-5 are additional $9.99....(I'm understanding though there have been some changes made to cing FT plans, too?)
Now, for instance, our individual plan for $129.99 is 5000 whenever, with unl nights and weekends no roaming, long distance bla bla bla....
Our $129.99 FT plan for $129.99 is 2500 whenever shared and unl nights, weekends and tmobile-tmobile call...
(continues)
Now, I work for T-Mobile, and our FT plans are structured a bit differently than cing FT plans...We have seperate plans just for FT, and the first 2 lines are included with the cost. (not like pick a plan and add a line for $19.99 or $9.99)... Lines 3-5 are additional $9.99....(I'm understanding though there have been some changes made to cing FT plans, too?)
Now, for instance, our individual plan for $129.99 is 5000 whenever, with unl nights and weekends no roaming, long distance bla bla bla....
Our $129.99 FT plan for $129.99 is 2500 whenever shared and unl nights, weekends and tmobile-tmobile call...
(continues)
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