i dont text message!
customer "i am on a 49.99 plan why is my damn bill $762"
me "lets look at your bill"
customer " i read it but it only has the total"
me "ok in looking at your bill you have 3349 text messages and 1432 mms"
customer "i dont text"
me "lets see your phone"
me "there are alot of message in your inbox and sent here, so yes you have been sending and receiving messages from this phone"
customer "i dont do those idol things i just write letters to other people and they write back"
me "maam that is text messaging"
customer "no, its writing a letter"
customer "whats this mms"
me" have you sent any pictures to anyone"
customer "yes but thats just sharing"
me" maam, you have to pay for any letters or pictures that you send or receive"
cust...
(continues)
me "lets look at your bill"
customer " i read it but it only has the total"
me "ok in looking at your bill you have 3349 text messages and 1432 mms"
customer "i dont text"
me "lets see your phone"
me "there are alot of message in your inbox and sent here, so yes you have been sending and receiving messages from this phone"
customer "i dont do those idol things i just write letters to other people and they write back"
me "maam that is text messaging"
customer "no, its writing a letter"
customer "whats this mms"
me" have you sent any pictures to anyone"
customer "yes but thats just sharing"
me" maam, you have to pay for any letters or pictures that you send or receive"
cust...
(continues)
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I feel sorry for you dude. Let me as you something though... In a situation like what, how do you keep a stright face?! I'd probably start laughing or something, or at least get a dumb smirk on my face LOL. Thanks for the laugh!
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I feel your pain
me well ma am the night and weekend is on the main line and the shared night and weekend belongs to the add linr
cus I dont understand
15 minutes of me explaining it every way I could think of
me well ma am the night and weekend is on the main line and the shared night and weekend belongs to the add linr
cus I dont understand
15 minutes of me explaining it every way I could think of
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What does that mean? How do shared night and weekend belong on the add. line? Would it even matter since the plan says unlimited NW? Or is this the point of the post?
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the point is that sometimes no matter how hard we try to explain something stupid people refuse to uinderstand the simplest thing.......and thats when I started to bang my head on the desk
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