Question about the migration policy and stuff.

Sounds like from what I'm reading the service area for the AT&T people is being seriously reduced. How is this not an issue that one can use to terminate the contract with?

There is a clause in the Cing contract stating that if service area decreases significantly - you can terminate the contract with no ETF. Did AT&T not have that?


Don't bite my head off - just asking.

ATT Coverage area is staying the same if not better....on GSM anyways. I was always told to take calls like this on a call by call basis.

Yeah, it seems like alot of customers are just blaming everything on the merger just to try and get out of the contract.

Ahh, I was not aware that AT&T had GSM support.

I thought it was TDMA or CDMA mostly.

Yeah I kept reading posts about towers coming down and forcing migration (in various ways) and kept thinking to myself - how is it they can do that.

I definitely can see how some would use the situation to their advantage.

That's what you get for reading the posts by Austin316.

TDMA customers, for the time being, will see no decline in service. But they will also not seem any improvement with the addition of new towers.

As far as the TDMA network goes, yeah it will eventually be overlayed with GSM and shut down, but part of letting the merger go through, the FCC mandated that the TDMA network remain active for a certain number of years. I can't remember how long... but it's there.

GSM should be getting better, but in the cali/nevada network things have changed because of T-mobile buying the old 1900 network from cingular.... They have decided to shift towers around and things like that so there are places where someone had service before, they might not now... BUT Cingular is putting 50 New sites up in northern cali alone, so it will get better before the end of the year. All of these will be 850 as the signal travels better through obstacles and has a ...
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Yeah.....I had a customer cliam that since the merger, its gotten worse....said his "mechanic" told him we were now shareing towers with Cingular customers..... Well yes, in some instances you are, but in his case he wasnt. For 1, he was tdma, ATTWS was the only provider in his area that offered TDMA...therefore..nothing changed....was a nice try though. I think some customers do have legitamate claims, but not all.

And this is why you don't go for your mechanic for cell phone advice. If i need to know about a head gasket, he's my boy, but not for the phones.

lol...amen for that. I said to him..."and this is coming from your.......mechanic?!" lol

i would too though. people have been saying that prior to the merger (in some areas) that service was better then now. everyone knows that cingular/att wireless are having a lot of problem with the integration of the two networks. so why not use that excuse, becuase its true?

nextel18 said:
i would too though. people have been saying that prior to the merger (in some areas) that service was better then now. everyone knows that cingular/att wireless are having a lot of problem with the integration of the two networks. so why not use that excuse, becuase its true?

🙄

Never gets old, huh? Newsflash: Cingular ain't having all the problems you're imagining. Go back to sleep now. That's right. Good boy.

of course cingular is. there are problems all over the place. if you have service earlier and when they started to integrate the networks there are now problems, then that means that the merger is causing those problems.

go back to sleep now? lol...

yea, you never get old with your stupid comments in general and your attacks on me.

but nothing is new.

Allover is not a good representation. There are some areas that have been affected and some that definitely have not been affected... But in the scheme of things the "areas that have been affected" have been miniscule in comparison to the areas that have not.

i probably should have said some places. sorry about that.

cingular hasnt been representing itself that well either with this whole merger situation. (they mentioned it will be a smooth transition and obviously it hasnt)

an outage or an area that has been effected is a big deal no matter how big or small that market is. (becuase chances are that it could spread.)

True, but they normally (for lack of a better term) "nip it in the bud" as quickly as possible to avoid that.

yea i would agree with you on that statment. i just think that cingular needs to get this in focused and get in geer to do a great job from now on (with no outages) with this integration.

i have talked to a few people who indicated to me that they are having some problems with their billing systems, towers and database. so we will see if they can fix that situation and to do better in the future. i am not saying it will impact them yet, but sooner or later consumers will think why would i want to be a part of this and they can switch carriers which will def. hurt cingular.

time to step up. hey atleast their marketing is very good.

i thought you left our peaceful little forum ..............and now your back arrrrrgggg

no i left the country for a few weeks, but i have returned. noticed how you make a pathetic thread about me. lol... what else is new.

why cant you stay gone ??? you know youre not liked in here and the shi* you post is way way out there !!i can twait until you company merges and all the pissed off cusotmers that you have come over to us !

i dont have to stay gone. i dont care if i am not liked on here, it means nothing to me. (havnt we been through that a million or so times?)
i post things that are not out there its here. by the way not many people will leave nextel/sprint, sorry.

its about functionality and sprint/nextel will do very well. (especially with push to talk, and wireless data)

what ever man i mad ethe mistake of porting from att to sprint on 5/26/05 and it was a terrible mistake . they took 6 days to port my number and over charged me for the phone that was free ! I called to get this resolved and i got MR________ (i cant speak english) on the line and he could not assist me i asked for someone whos 1 language was english and he said to hang up and call back ????? so i did no english again and finally i got someone from the bronx and he was very rude she talked like she was outside of work drinking a 40 and chillin! So i told him that the phone was free per one of his sales people he said"man you ought to know that phone aint free" lol i said ok well i going to cingular where do i ship it back to he gave me the a...
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So would you venture to say that Nextel and Sprint won't have problems. Combining Iden and CDMA on one network....what a nightmare. Of course when you combine Nextel's small network and Sprint's tiny network, things can't be that bad.

Yes some Cingular customers have exporenced signal degredation and more frequent dropped calls since the merger. The customers most affected are the AT&T TDMA customers. This is why we are working hard to get them on GSM. Right now 85% of all 50 million customers is on a GSM handset. Ahh, the growing pains!!!

Will

no, beucase nextel/sprint's cto and coo and ceo are a lot better then cingular/att wireless'. so they plan better. they will get contigious spectrum in the 800mhz band which will allow them to do an easy transition to cdma. (in 2007 half of nextel's iden towers are going to be on cdma's network anyway.)

but nextel and sprint has a very good network with very good metrics, including data arpu and arpu. they combine have about 42.9 million subscribers so 50 million isnt that far off especially if nextel/sprint continues to do well quarter after quarter and year after year.

if cingular planed better then they would have a smoother transition then what they have been doing. also if they would have admited that there are problems then it ...
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I promised myslef I would no longer respond to your posts. I will break my rule just this once. The Sprint/Nextel merger is not going to be smoother than the Cingular AT&T merger. It is a very long process to merge two networks. It is a long process to convert networks over from one technology to another. Also due to the FCC regulations Sprint/Nextel just like AT&T and Cingular can not talk to each other. They can not talk to each other until the merger is in the final stages of approval. You can think that Sprint and Nextel are planning well but lets see what happens once the merger actually happens.

Yeah, but at least sprint and nextel are planning there merger. Even now they are working on making a phone(s) that will work on BOTH networks, just to make the transistion that much smoother. What planning did cingular do??? They just bought at&t and ran with it. They gave their phones ENS ability. woofrickinhoo!!! ENS doesn't even really do what it's supposed too. Sprint & Nextel could officially merge right now if they wanted to. They are waiting until they can get everything going that way so they won't do to their customers what cingular is doing to theirs now. But of course, you'd rather just sit here and bitch about stuff, so I don't know why I'm bothering. Leave nextel18 alone. He may be off the wall, and a little misinfor...
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Of course they are going to make handsets that work on both networks. I wonder what is the handoff going to be like between IDEN and CDMA. You can test all before the merger but no one nows what will happen. My point is you have to wait and see before you say Nextel/Sprint is better planned. The ENS and the 64k sim cards were great ideas and so is having dual technology handsets.

Well, from what I have heard, the "handoff" so to to speak is going to be this:

The phones are going to be mainly cdma (for voice and data) and the iden will still be in there purely for the direct connect.

I dont think the clause was in the AT&T contract. In fact we have been advised by some of our managers to specifically state that service is not guaranteed. We also used to mention the lack of guarantee when the GSM network was being built and was not great at all. I'm sure if the clause you mentioned was in the contract people would be bailing like crazy. Even if just to go to Cingular as a new customer, thus getting discounted prices.

I see.

Another interesting clause that I see in some of the other carriers contracts - don't think I saw it in Cingular's - but it was to this effect:

This contract supercedes any and all information obtained through employees of Wireless Company

One of the main reasons when making any purchases - I try to get everything I can in writing.

And the T&C explicitly state that we cannot guarantee service in all areas.

🙄 Good luck trying to find that one instance where the service area drops so signifigantly that CUINGULAR honors that particular clause in the contract. I'm surprised the lawyers let it slip this long! I kind of believe it's for the TDMA clingons, that may still be under contract. Cuz like it or not TDMA is on it's way out for good.