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Call Failed Network Busy

Shayby

Jun 13, 2005, 6:58 PM
My customer is getting this message on four phones. The odd thing is he can call landline numbers on these phones, just not cell phones. Any ideas?
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simplymarcus

Jun 13, 2005, 6:59 PM
what kind of phones does he have Shay
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Shayby

Jun 13, 2005, 7:04 PM
all moto v220's but my coworker just told me he is having a customer in the same area with the same issue on four phones also....we are thinking maybe an outage of some kind.
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kioskking

Jun 13, 2005, 7:22 PM
there is something going on here in uny can not call any landline phones or other carrier phones just mobile to mobile works
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Shayby

Jun 13, 2005, 7:23 PM
This one M2M doesnt work, just landlines.
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Shayby

Jun 13, 2005, 7:24 PM
Oh they can call other carriers also. Its just Cingy customers....grrrrrr and he is so patient and nice too.
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kioskking

Jun 13, 2005, 7:25 PM
i think its the end of the world
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Shayby

Jun 13, 2005, 7:27 PM
Well the end of Western Penn and Ohio.
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simplymarcus

Jun 13, 2005, 7:30 PM
Do a case on this one.
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Shayby

Jun 13, 2005, 7:46 PM
I am. Already spoke to tech, we already got the email that there is a major outage in Ohio and Western Penn and a co-worker just got one from West Virginia also.
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cocosma

Jun 13, 2005, 7:43 PM
service affecting. trans to tech. let us do a discon reconn and see what happens. (last resort type thing.)
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Shayby

Jun 13, 2005, 7:45 PM
Tech is having everyone file cases. Its a major outage.
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cocosma

Jun 13, 2005, 7:47 PM
what area? i'm offline today so i don't know what's happening where.
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kioskking

Jun 13, 2005, 7:53 PM
upstate new york is going crazy
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Shayby

Jun 13, 2005, 8:00 PM
Western Penn and Ohio...West VA calls now too.
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Shayby

Jun 13, 2005, 8:02 PM
Oh and from what I understand, Schaumberg tech is down and probably wont be back up tomorrow either so my tech team is going crazy.
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maryberry

Jun 13, 2005, 8:02 PM
for ny at least it seems to be back up
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kioskking

Jun 13, 2005, 8:11 PM
i still cant make calls to landline phones and im in uny
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maryberry

Jun 13, 2005, 8:12 PM
yea...my phone was able to make calls for all of five minutes and now its back down
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Shayby

Jun 13, 2005, 8:14 PM
Im in eastern Penn so im not having any problems.
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kioskking

Jun 13, 2005, 8:24 PM
im moving to eastern penn
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Shayby

Jun 13, 2005, 8:28 PM
What city?
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kioskking

Jun 13, 2005, 8:38 PM
just joking hun...stuck in buffalo,ny here yeah me 😉 well im out of here have a good night
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Shayby

Jun 13, 2005, 8:39 PM
Night Kiosk
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maryberry

Jun 13, 2005, 8:01 PM
cingular is back up
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davidg4781

Jun 14, 2005, 2:14 AM
Send an update, tell them to power cycle. That's what I get. And blame it on the phone, don't ever think it may be a problem with Cingular. Ugh, maybe it's just with the center i'm calling.
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