My customer is getting this message on four phones. The odd thing is he can call landline numbers on these phones, just not cell phones. Any ideas?
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what kind of phones does he have Shay
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all moto v220's but my coworker just told me he is having a customer in the same area with the same issue on four phones also....we are thinking maybe an outage of some kind.
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there is something going on here in uny can not call any landline phones or other carrier phones just mobile to mobile works
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This one M2M doesnt work, just landlines.
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Oh they can call other carriers also. Its just Cingy customers....grrrrrr and he is so patient and nice too.
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i think its the end of the world
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Well the end of Western Penn and Ohio.
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Do a case on this one.
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I am. Already spoke to tech, we already got the email that there is a major outage in Ohio and Western Penn and a co-worker just got one from West Virginia also.
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service affecting. trans to tech. let us do a discon reconn and see what happens. (last resort type thing.)
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Tech is having everyone file cases. Its a major outage.
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what area? i'm offline today so i don't know what's happening where.
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upstate new york is going crazy
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Western Penn and Ohio...West VA calls now too.
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Oh and from what I understand, Schaumberg tech is down and probably wont be back up tomorrow either so my tech team is going crazy.
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for ny at least it seems to be back up
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i still cant make calls to landline phones and im in uny
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yea...my phone was able to make calls for all of five minutes and now its back down
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Im in eastern Penn so im not having any problems.
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im moving to eastern penn
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just joking hun...stuck in buffalo,ny here yeah me 😉 well im out of here have a good night
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Send an update, tell them to power cycle. That's what I get. And blame it on the phone, don't ever think it may be a problem with Cingular. Ugh, maybe it's just with the center i'm calling.
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