Cingular outage in Ohio and Pennsylvania area
There is an outage of voice service this evening in over half of Ohio and all of the state of Pennsylvania and portions of the surrounding areas...as told to me by a Cingular customer service representative at 9:45PM Eastern Time tonight, Monday, June 13th. The outage may last 24 hours, the rep told me, and that there is no credit issued for the significant loss of cell service.
It sure seems like millions of Cingular customers are affected. Hopefully there will be some good news come of this sometime real soon. Let's keep our fingers crossed and hope for the best. Any comments or further information...please post.
It sure seems like millions of Cingular customers are affected. Hopefully there will be some good news come of this sometime real soon. Let's keep our fingers crossed and hope for the best. Any comments or further information...please post.
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I live just outside of Pittsburgh and haven't lost service...ever. I've been using my phone all day and night and nothing has been unusual. In fact picking up my phone right now it has full service, the tag reads Cingular, and I can reach my voicemail just fine. Are you in Ohio or Pennsylvania? If so, where at? If this is true it surely hasn't affected my service in the slightest. Although a friend of mine who is still with an AT&T plan has been roaming on T-Mobile's network for quite a few days now.
Oh, and I have also just talked to my sister in Chambersburg in the eastern part of PA and she also uses Cingular. No problems there either.
Oh, and I have also just talked to my sister in Chambersburg in the eastern part of PA and she also uses Cingular. No problems there either.
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I would think that it is a possibility that my service wasn't affected becuase I could be currently roaming off of T-Mobile's network, however in my sister's area, T-Mobile doesn't have coverage.
Has anybody else been experiencing problems in the states of PA oh OH?
Has anybody else been experiencing problems in the states of PA oh OH?
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Actually, you are part right. I was one of the first reps to take one of these calls.
It is Western Pennsylvania (yes including Pittsburgh, I will explain), Ohio, Parts of New York and West Virginia.
Now what it is: Customers are not able to make calls to other Cingular customers in these areas. If they are calling someone outside of this area they are fine, if they are calling landlines or other cell phone providers (i.e. people who use T-mo, Verizon, etc) they are fine. If you call a Cingular customer in these areas you get either a busy signal or dead air. When I left work at 10pm eastern these calls were still coming in. At that time they did not know how long it would last or what exactly was going on. It also did not affect every...
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It is Western Pennsylvania (yes including Pittsburgh, I will explain), Ohio, Parts of New York and West Virginia.
Now what it is: Customers are not able to make calls to other Cingular customers in these areas. If they are calling someone outside of this area they are fine, if they are calling landlines or other cell phone providers (i.e. people who use T-mo, Verizon, etc) they are fine. If you call a Cingular customer in these areas you get either a busy signal or dead air. When I left work at 10pm eastern these calls were still coming in. At that time they did not know how long it would last or what exactly was going on. It also did not affect every...
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