Telegence
Ok I know a few of you work in Telegence. In training they told us we could change the bill cycle end date in certain circumstances. Same thing in CSP, yet it tells me im not authorized to do this....why?
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I think you can only change like 7 days before the bill cycle or 7 days after im pretty sure thats how it is in care.
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It doesnt say anything about that in CSP and my manager doesnt remember that from training either....GRRRR (no offense to you, just grouchy today)
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suppose a customer wants their bill to be in the middle of the month to match the same time her bills come in, or suppose if they get paid bi weekly you can change the billing to accompany her pay schedule
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That is old information in csp 19 telegance changes ago we could change billing cycles. your maager's telegance profile allows them to change the billing cycle
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That is a telegance error because managers should be able to change a billing cycle.
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Yup I know...I think for some reason they gave her the same access we have. Its gay but oh well.
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the head of NCCS-rerate sends them to me. The rerate team is in Schaumburg
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đ I expect to see you here bright eyed and bushy tailed on Mon Marcus.
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