MORE BS FOR YOUR BUCK
Why is that prepaid customers pay the most for their minutes but get f'd the worst. I thought people under contract had it bad, but damn.
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Baby please don't take offense to this I just need to vent......WTF is wrong with Tracphone reps.....I have told this rep 4 times that I AM NOT THE CUSTOMER I AM A CSR I DO NOT HAVE THE DAMN PHONE THE CUSTOMER DOES!!!! now tell me why she cant just take the damn call?!?
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The tracphone reps seem to be a lil...ignorant and rude. I've had some similar dealings with Tracphone.
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She was a freakin moron...and no help whatsoever. I dont know what to do with this customer and he is upset with me.
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Ok so I have this prepaid cust, acc is cancelled he wants it active. Phone is TDMA...who do I get him to?
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You probably need to get him to a telegence market so they can reactivate him in BCG. They'll of course have to manually reprogram the new number into his old as hell phone.
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I am telegence but I dont have a clue what number to call to deal with prepaid...we don't deal with it and I have no idea what I am doing
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Ok im gonna scream....this prepaid rep is just as bad. She won't take the damn call and im lost....
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