Why are "Call Restrictions" Missing from my Phone?
The owner's manual (page 30) and the nokia website both indicate the phone has "call restrictions", yet the menu item is missing from my phone. When I check at the Cingualr store, ALL of the nokia GSM phones have their "call restrictions" menu missing.
I called Nokia. Nokia says "Cingular removed it". I called Cingular. Cingular says "we did not remove it". So I call Nokia again. They inists Cingular "removed it". I went ba...
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But, this phone was purchased just as I renewed my 2 year contract and migrated from AT&T.
And, contracts entered into based upon material misrepresentations are subject to being rescinded. 🙂
The best way is to get the unlock code. If you've been in good standing with Cingular for 90 days continuous and/or purchased your phone at the MSRP (not the contract prices) you're eligible for unlocking regardless of what anyone says. If not, then there are some places that will unlock for you. I know of one in MI if you're nearby that does it for $5.
And, quite frankly, if Cingular is tampering with the features of a specific model phone -- then they have a duty to properly disclose that the phone being sold to me is not a "full" version of the phone.
Cingular might be in the customer DISservice business, but they won't fare well in court should someone decide to take it that far.
I'm a big proponent of writing a carrier specific manual if you're going do differ the carrier branded phone from the unlocked version. But I...
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failing that, a customer has actionable rights after purchasing equipment that is missing elements.
All the hype about only selling service is just that - hype -- I have a receipt for a phone -- not for service. So I have all of the same rights as someone who purchases the phone from any other vendor.
For that matter why would they remove cont...
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but, that might be changing. 🙂
And rest assured that if a carrier has decided to remove or block something on a piece of equipment, they've already thought up some reason (be it reasonable or not) to justify thier actions.
meanwhile, I'd like them to think about why the sim card and my phone are not living happily ever after and my phone keeps freezing.,
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karmalaw said:
no -- I looke dat the owner's manual in the store before I bought the phone -- it's in the owner's manual Cingular sold ne with the phone.
And, quite frankly, if Cingular is tampering with the features of a specific model phone -- then they have a duty to properly disclose that the phone being sold to me is not a "full" version of the phone.
Cingular might be in the customer DISservice business, but they won't fare well in court should someone decide to take it that far.
If you read you Owners manual here is the link
http://nds2.nokia.com/files/support/nam/phones/guide ... »
It says some features cam be limited removed as per request of the carrier and some features wo...
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I asked when I bought the phone - I was told it had call restrictions (and why would I suspect otherwise when my AT&T TDMA nokia phone had them and they worked beautifully?).
I asked at the CINGULAR (not an agent store) store -- I asked CINGULAR CUSTOMER (dis)SERVICE - they claim it should be there.
I speak with Nokia and they tell me CINGULAR HAD IT REMOVED.
I speak with CINGULAR again and they insist that they did not have this feature removed.
I go back to the store -- the guy at the store has an IQ of a kumquat and the atti...
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karmalaw said:
I get a BLUE customer service rep on the phone -- he confirms that Cingular had the feature removed, but can't say why. He also tells me that it will work if I can get it put back into my phone.
So... it WILL go back into my phone.
even if the features are back on the phone they may not be supported big thing about blocking roaming is since on national plan there is no roaming. and technically speaking if your are off your him SID or equivalent it can be roaming you you cannot use your phone regardless if you are using your carrier. you have to remember these are features that Cingular does not support to be used this way. So even if unlocked they may not work. to block international ...
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call restrictions allows me to block numbers that are programmed in
i.e. the fruitcake brother of one of my clients comes unscrewed sometimes and will dial my cell phone repeatedly (i.e. every 4 seconds). On my nokia tdma phone I program his number into my phone via "call restrictions" and when he calls, he is routed directly to voice mail -- never having caused my phone to ring.
It's a rather lovely feature to have and use...
karmalaw said:
but you see -- blue knows and orange is clueless.
call restrictions allows me to block numbers that are programmed in
i.e. the fruitcake brother of one of my clients comes unscrewed sometimes and will dial my cell phone repeatedly (i.e. every 4 seconds). On my nokia tdma phone I program his number into my phone via "call restrictions" and when he calls, he is routed directly to voice mail -- never having caused my phone to ring.
It's a rather lovely feature to have and use...
Yeah that feature would work as long as call display is working, but the rest of the features such as blocking all incoming calls block calls while roaming and blocking internationals calls may not work since...
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