I wish we could "mark" the customers records to warn other reps about them. i just had the NICEST customer... she would get a 😁 an average, yet nice cust would get a 🙂 a confused but willing to listen cust would get a 😕 a cust who thinks they know more than we do would get a 😎 a cust who asks for rediculous credits would get a 🤣 an angry, but not raging customer would get a 😡 a raging customer would get a 👿 and a cust who explained their whole life story to get a credit would get a 😢

😉 😉 😉