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Have You Raised The Bar Pt DEUX!!

lordrevan05

Jun 24, 2005, 7:16 PM
👿 This is an actual RAISE THE BAR COMMENT MADE BY A CINGULAR MANAGER..."I just overheard (REP X) Raise the Bar by telling our customer she hopes he enjoys his dinner because his dinner just finished in the microwave." This is just a sickening display of a$$kissery that has to stop. If the powers that be expect me to pucker up on this level just get the pinkslip ready right friggin now!!!
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simplymarcus

Jun 24, 2005, 7:22 PM
I got a few raise the bar calla and I did not kiss but. I have had three raise the bar calls and I have never gotten any praise and I did not lick a** either. I think you can get a raise the bar without kissing but and bringing up someone's TV dinner.
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rogersuser

Jun 24, 2005, 7:26 PM
Jeez guys. Just finishing my Orange training. On an RSD desk, no one will be getting a$$ licked here POTOCOL PROTOCOL PROTOCOL. Remember those three words and the Raise the Bar will get you through it.
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1stCanuck

Jun 25, 2005, 2:45 PM
With the situation going on, I dont think anyone cares, to much stress to care.
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Aleq

Jun 24, 2005, 7:27 PM
That's reaching pretty far--I'm with you, this is pure posterior osculation and unworthy of some sort of special mention! 🙄
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kioskking

Jun 24, 2005, 7:30 PM
are you serious???? raising the bar has nothing to do with dinner!!! thats a bunch of crap. i always tell every irate customer that walks out of the store to have a great day and thanks for shopping at cingular. just cause they give me the finger on the way out doesnt mean i didnt help.
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lordrevan05

Jun 24, 2005, 7:35 PM
Exactly my friend. As long as I get the PHONE issue be it technical or billing taken care of that's as far as I'm raising the bar. The above "Raise The Bar" issue really made me almost throwup 😳
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Shayby

Jun 24, 2005, 7:36 PM
...babe...calm down. 😛

I do agree though. That should not be a raise the bar. I thought raise the bar was informing customers of things like our * services. That is just gay!!
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lordrevan05

Jun 24, 2005, 7:39 PM
😁 Hey babe! Have I missed you while I was off. And yes it is really silly. Pure a$$kissery!!!
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Shayby

Jun 24, 2005, 7:40 PM
I missed you too!!! I wish you were here tonight. I'd love for you to go out with me tonight!!!
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lordrevan05

Jun 24, 2005, 8:10 PM
baby I would too!
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Shayby

Jun 24, 2005, 8:20 PM
😢 You soooo need to move out of that place you live in!! Come work for Cingy down here 😉
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lordrevan05

Jun 24, 2005, 8:52 PM
If you're inviting me it's done 😉
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Shayby

Jun 24, 2005, 8:54 PM
Hell yea!! I been trying to get you here for how long now?!?
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Correction

Jun 25, 2005, 1:44 PM
😳 Get a room! 😳

and.... set up the webcam and PM the address for the feed..... 😁 😁 😁 😁
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Shayby

Jun 25, 2005, 2:07 PM
Yeah right, your not that lucky Correction 😉
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Correction

Jun 25, 2005, 2:34 PM
Ain't that the truth! 😢 😢 😢



😉 😉
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Shayby

Jun 25, 2005, 2:39 PM
Aww poor Correction. Hey at least you want to see it, revan is ignoring me again today 😢
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Correction

Jun 25, 2005, 2:46 PM
The bloody fool! 👿 👿


Make him pay!! 😡 😡 🤣 🤣 😉
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Shayby

Jun 25, 2005, 2:56 PM
Lol your nuts Correction. How ya been anyway?
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Correction

Jun 25, 2005, 3:08 PM
Nutty 😁


Naw not really. Been sick for 3 weeks. Just got a cough I can't shake 😡

June has been a crappy month for me 🙂
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Correction

Jun 25, 2005, 4:34 PM
Raven ignores Shaby.....


Shaby ignores me......

Vicious Cycle....

ITS ALL RAVENS FAULT!!! 😈


🤣 🤣 🤣 🤣 🤣 🤣
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Correction

Jun 25, 2005, 4:42 PM
Correction said:
Raven ignores Shaby.....


Shaby ignores me......

Vicious Cycle....

ITS ALL RAVENS FAULT!!! 😈


🤣 🤣 🤣 🤣 🤣 🤣


Damn I messed up. REVAN not RAVEN

Stupid me...
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Correction

Jun 25, 2005, 5:02 PM
Correction said:
Correction said:
Raven ignores Shaby.....


Shaby ignores me......

Vicious Cycle....

ITS ALL RAVENS FAULT!!! 😈


🤣 🤣 🤣 🤣 🤣 🤣


Damn I messed up. REVAN not RAVEN

Stupid me...

Yup Its still June!

Shayby... not Shaby

Damn whats wrong with me today???!!???!! 😳 😳
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Shayby

Jun 25, 2005, 5:16 PM
...just today? hehe jk Correction. Im sorry I wasnt trying to ignore you....I LOVE YOU!!!! (better?)
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Correction

Jun 25, 2005, 5:20 PM
Is it just me or did it suddenly get hot in here? 😁
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Shayby

Jun 25, 2005, 5:23 PM
hmm..I think the temp is rising. 😉
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Shayby

Jun 25, 2005, 5:11 PM
I am not ignoring you...im having a bad day and just got back from lunch. Im sorry darlin
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Correction

Jun 25, 2005, 5:21 PM
Np I was just joking 🙂

🤭 darlin 🤭

Sounds southern.... 🤣
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Shayby

Jun 25, 2005, 5:23 PM
Im a country girl 🤭

Not necessarily southern but I did pick up some of those words.
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Shayby

Jun 24, 2005, 8:58 PM
Good night baby!! Come on here and visit me this weekend.
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lordrevan05

Jun 24, 2005, 8:59 PM
😉 Surely!
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Shayby

Jun 25, 2005, 11:10 AM
Yay!!!
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cingulargal101

Jun 24, 2005, 8:46 PM
what cracks me up is when i have to call into agent cue or to credit and activations and they tell me "thanks for helping cingular raise the bar". i got real cute one day with a rep and said thanks for helping me raise the bar. lol i really caught her offguard. 😈
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santasbluehelper

Jun 24, 2005, 11:16 PM
I don't really see as wishing someone a good dinner as asskissery. it is more of a courtsey, but then again i still haven't figured out were raising the bar takes effect and our job stops.
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lordrevan05

Jun 25, 2005, 12:01 PM
The way I figure it solving the customers PHONE related issues is raising the bar, unsolicited comments about microwave dinners is a$$kissing overkill.
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Eloi_in_the_far_Future

Jun 25, 2005, 12:18 PM
Ick. I think that putting a personalized touch on a call (no matter how inane, c'mon people) is excellent customer care, and if it is recognized, bully. I just want to know how this is held in such high regard. I mean, putting tangible benefits on a call attribute that doesn't have ANYTHING to do with this job, that's just.....ridiculous! I won $20 for 'raising the bar.' What for? USING THE CUSTOMER'S LAST NAME! GAWD! $20 is great, but where was the reward when I slogged through an hour of CSR's and menus to track down a migration, because some boob dropped the ball. Or, when I deescalated the lady that screamed so voraciously, the spittle hit my cheek?

Bah! Raise the bar, humph. Just another administrative inconsistency brought to you fr...
(continues)
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lordrevan05

Jun 25, 2005, 12:36 PM
Exactly my point.
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