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common sense!!

OrangeTSC

Jun 27, 2005, 4:02 PM
cust calls in and states "i want to speak with someone to ask a technical question... i wear grease in my hair and i have a flip phone.. when i use it the grease gets on my screen and it is kinda blury now... how do i get the grease off?"

CUSTOMERs, please use a little common sense..
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repCB

Jun 27, 2005, 4:20 PM
OrangeTSC said:
cust calls in and states "i want to speak with someone to ask a technical question... i wear grease in my hair and i have a flip phone.. when i use it the grease gets on my screen and it is kinda blury now... how do i get the grease off?"


What does a CSR say to a customer like that?

tadams said:
They may tell you what an idiot you are, but someone needs to.
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OrangeTSC

Jun 27, 2005, 4:26 PM
i told her open her hand... pull up the bottom of her shirt or blouse (not too far though).... secure the fabric around two or three of her fingers and wipe the screen gently!
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lordrevan05

Jun 27, 2005, 5:11 PM
🙄 Please tell me this wasn't an actual call 😳
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OrangeTSC

Jun 27, 2005, 5:56 PM
yep!! my first call of the day, after coming back from a 3 day weekend!!!
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Shayby

Jun 27, 2005, 5:58 PM
Grrr my stupid phone...fig'd you'd want to know that.
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cingularbentmeover

Jun 27, 2005, 5:14 PM
the sad thing is I know this is a real call..I didnt take it but people call us for EVERYTHING. I'm suprised that people dont call in to have us help them give birth
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Shayby

Jun 27, 2005, 5:58 PM
Im sure someone has....
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