I just activated a Nokia 2260 for the customer. Thats all well and good, but here is the kicker of the thing. I finnish going through the VM programming steps with the customer and they tell me that they do not know what the VM password is. Ok no prob I'll just reset it. Go into the system and go to reset it and they don't have profile. Go to add it and it has a charge to it. Advise them of it and advise them that they prolly don't need it becuase they haven't used it in 5 years. Then the customer informs me that they haven't used the VM in 5 years becuase they have not activated the phone in 5 years. 😳 Checked the usuage over the last 6 months. Not a minute used. 5 years at $25/month. and never once used the service. The best p...
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