Roaming with Cingular National Plans?
If you have a National plan with Cingular and you end up using towers owned by T-Mobile, SunCom, or some other GSM providor; do you pay a roam fee? If so...how much?
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depends on your plan.
some of the older, expired plans, still offered to customers only have on-network [which means either ATTWS or Cingular] roaming. However, the new plans allow offnetwork roaming on other domestic carriers, like T-Mobile, at no cost. Be certain you call in and ask though to see which plan you're on.
some of the older, expired plans, still offered to customers only have on-network [which means either ATTWS or Cingular] roaming. However, the new plans allow offnetwork roaming on other domestic carriers, like T-Mobile, at no cost. Be certain you call in and ask though to see which plan you're on.
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i asked them and they said they no longer use T-Mobile towers cause of ATT merging. I wish they did cause they dont work at my house where as T-Mobile always did!
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I would have to say that is incorrect. All nation plans, old and new, were advertised as no roaming, no long distance. If you had a signal and could make a call, then you were always covered.
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well how come I cant manually change my network to T-Mobile at home then since Cingular has almost no coverage near my house? That option is blocked out on my phone and cingular wont un lock it.
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I don't much about your phone, or why you can't change networks. I just was disputing that other post which said if you were on an old nation plan, you could still be charged roaming.
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And I would have to disagree with you as that info is not 100% correct. All GSM national plans with former aws or cingular, YES, you can roam anywhere within the US no roam or LD charges. BUT with the aws TDMA network (still many users on that network) there are 3 different national plans- 1 that covers the entire us (like the gsm plans) one that covers only major metropolitan areas, and one that covers usually about 6 surrounding states. (and they are all listed as "x-national plan"
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And I was presuming we were speaking only of GSM plans, not TDMA plans..yes they may still exist, but for the most part, are they talked about anymore??
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But if a plan only covers about 6 surrounding states, wouldn't that be a regional plan? How could a company market a "Nation" plan covering only a few select states????????
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they called them national plans before they came out with the real national plans. I don't know why they called them that, but they did. they are expired and no longer provisioned but many people are still on all three of these types of plans. But, most people are on the GSM systsm and most of the national plans cover the entire us no matter what tower they are on- but some cust's are still on those horrible national plans with wierd coverage areas and i've had some of them call in disputing charges as they thought they had the whole us coverage just because of the merger (even tho their plan stayed exactly the same)
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well in reference to the former ATTWireless plans, there was just on-network roaming. Meaning if you're in an AWS deadspot and its only T-mobile service, you're SOL.
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Icyhot said:
I would have to say that is incorrect. All nation plans, old and new, were advertised as no roaming, no long distance. If you had a signal and could make a call, then you were always covered.
Actually that would be wrong the Charter plan on the old ATTWS is Strictly the Old ATTWS network ONLY if you go off that old network you can get roaming charges and they are VALID. the MB national plans still have their old coverage areas as they have some TDMA coverage in the plans. Otherwise many of the old att national plans that were network only did change to the current coverage areas.
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The best part is, Cingular probably wants people off those plans so when they calling about roaming charges and we say no. Then they say we are cancelling and we just sit there going, ok thats good here's GSM or another company have fun. We want to keep the customers but if people are going to quit because we gave them the option to switch at any point in time, thats not our problem.
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Jerry,
On the "orange" side of Cingular there is no roaming charges in the US on the GSM Nation plan, regardless of the tower that you are using.
However there are still 3 more Nation plans that have been grandfathered.
1) Gait Nation - No roaming or LD anywhere in the US. Designed to encompass digital, analog and GSM, when it was first launched.
2) Prefered Nation - An old TDMA plan that included about 80% no roaming. The other 20 or so percent is on a .69 cent a minute rate.
3) True Nation - Offered for a brief time, and was expensive. Covered the whole US with no roaming charges. This was also a TDMA plan.
Will
On the "orange" side of Cingular there is no roaming charges in the US on the GSM Nation plan, regardless of the tower that you are using.
However there are still 3 more Nation plans that have been grandfathered.
1) Gait Nation - No roaming or LD anywhere in the US. Designed to encompass digital, analog and GSM, when it was first launched.
2) Prefered Nation - An old TDMA plan that included about 80% no roaming. The other 20 or so percent is on a .69 cent a minute rate.
3) True Nation - Offered for a brief time, and was expensive. Covered the whole US with no roaming charges. This was also a TDMA plan.
Will
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I remember the old GAIT...wow what a plan. Of course it was quickly dropped because GSM customers would pick up the TDMA carriers and Cingular would have to pay the charges. Nothing like the old Nokia 6340 GAIT.
So a customer can still get the "orange" Nationwide and use T-Mobile, SunCom, etc.?
So a customer can still get the "orange" Nationwide and use T-Mobile, SunCom, etc.?
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there are three types of nation plans in existance with cingular as the previous poster has stated.
gait nation preffered nation and nation.
gait and prefferred nation are no longer available for new activation but may still appear of some accounts with legacy price plans or equipment.
preffered nation is what most are talking about when they say you cant roam on other peoples networks. preffered nation plans state that you will be billed a roaming fee if you use another network other than cingulars network
the new nation plans that have been in effect since at least 2002 wont have this issue. they are true nation plans. you will not be billed for any roaming charges regardless of what network you use as long as it is a domest...
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gait nation preffered nation and nation.
gait and prefferred nation are no longer available for new activation but may still appear of some accounts with legacy price plans or equipment.
preffered nation is what most are talking about when they say you cant roam on other peoples networks. preffered nation plans state that you will be billed a roaming fee if you use another network other than cingulars network
the new nation plans that have been in effect since at least 2002 wont have this issue. they are true nation plans. you will not be billed for any roaming charges regardless of what network you use as long as it is a domest...
(continues)
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i hope you know this answer being the number one sales person in your store....
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