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Question about former AT&T call centers

elisjourney

Jul 31, 2005, 3:49 PM
Does anybody know if most of the former AT&T call centers are in India? The reason I'm asking is because it seems the majority of people I talk to on the Blue side sound suspiciously foreign -- from India to be exact. One of the foreign sounding blue reps was very insistent that I inform the customer she was transferring over that unlocked phones could not be used with Cingular because that is what she told him (obviously that was false and I was going to do no such thing especially since I have an unlocked AT&T phone myself).
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ConvergysSlave

Jul 31, 2005, 3:53 PM
No they are not mostly in India. Just a couple of them. Mostly Waranty reps and some prepaid reps.
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