Looking for info on how they charge for features
Where can I find out so that it is in writing from a Cingular source?
-Lorna
https://www.cingular.com/media/text_messaging_purchase »
Internet:
https://www.cingular.com/media/media_net_purchase »
MMS:
https://www.cingular.com/media/multimedia_messaging_ ... »
uNt0uChAbLe said:
Text Messaging:
https://www.cingular.com/media/text_messaging_purchase »
.......... Lorna says ............................................. ...
Thank you for this........... They tell what the package pricing is but I do not see where they tell what the pay-as-you-use pricing is. ๐
-Lorna
uNt0uChAbLe said:
In the first graph look at the last item where it says pay per use. Look in the last column and it says $.10/per message.
.......... Lorna says ............................................. ...
No. That last column is pay per use for OVERAGES. Iit is an overage pricing for the package deal if you go over their limit.
-Lorna
uNt0uChAbLe said:
..... Dont take this as being rude but please read the Cingular site in its entirety. It explains everything you need to know from what the services provide down to how much they cost individually as well as package pricing.
.......... Lorna says ............................................. ...
I guess I just did not click onto all of the features.
-Lorna
It explains everything you need to know from what the services provide down to how much they cost individually as well as package pricing.
Where does it include information about games then?
It says you are charged for KBs used to download but other here say it can be sent as a "message" which is contrary to the website.
So in fact - it does not explain everything.
The details are covered in the brochures though. With how often our website changes I wouldn't quote it.
When it comes to Cingular (or any company for that matter) if you can get more money for something - you tend to do it.
It's not just Cingular though - I have noticed a multitude of charges and fees that are not listed for most all carriers and most customers are not even aware of them til they are under contract.
Just seems shady to me.
If a game was small enough for the installed to be sent in a MMS, then yes that's a better deal.
I don't feel like looking it up at the moment, does anybody remember the maximum size of a MMS is?
When you download the game straight from your phone: You're already on the MEdia net and therefore are being charged a /Kb price plus whatever price you've agreed to pay for the game. The /Kb price covers the data transferred over the network while the game charge is just that, a charge for the game itself.
When you download from cingularextras.com: a link is sent to your phone via MMS, you're not charged for the MMS, but you're still charged for the data.
I'd love it if these loverly communications would get passed down to my part of the Premier Agent tree.
The trainer states all downloads are done via MEdianet now.
I suppose if you have an older phone and are downloading older stuff maybe it still works as an MMS but that is pure speculation on my part.
Of course, some claim that after you purchase the game you are sent a message to download the game, on which, you are told the size of the file and that you have the option to not download it and not be charged for it, however, given Cingular's notorious billing errors, I find that to be highly suspect.
Buy now, learn the cost later... who actually makes purchases this way?
First, these games are a few hundred KB, not a MB. Second, you get a message telling you the size of the file BEFORE YOU DOWNLOAD. That has been confirmed by several different people, yet you seem to reject that answer (probably because it is logical and doesn't allow your continued rants).
Are you finished now?
If you think that all applications and games are the same size and will not grow in size then you are sadly mistaken.
Furthermore, if you think that any game of size X can and will be sent at with a KB amount of size X your are further mistaken. I suggest you look into what ECC codes are, as well as, the general overhead associated with file transfers.
Lastly - if it your contention that the average consumer will understand how the files are transmitted in the fashion you describe (which yes I still do not fully trust for obvious reasons) then I believe you to be yet again sadly mistaken. Why do I say this? It is quite simple - becaus...
(continues)
I am not an internet merchant, therefore my process is geared towards in store presentations.
Want to see it? Come on in, bitch!
You fall back on the "trust me" and "come to my store" position neither of which I (nor numerous customers) are willing or interested in doing and fall back on insults.
You claim not to be an internet merchant, which you obviously aren't, however, unless I am mistaken -the only way to obtain these games is through the interent which you admittedly state you have a lack of knowledge concerning.
You further ignore the statements on the official Cingular website that clearly fail to demonstrate that the method you describe while substantiating my claims.
Is it any wonder Cingular rates so low in customer service and satisfaction?
...
(continues)
"You will be charged once you download the game/ringtone"
You don't download the game/ringtone until you receive a text message with the size of said game/ringtone with a link to "download"
So, I showed you ON THE WEBSITE that my information is correct. That information has been posted in the past yet you ignore it and try to claim misleading tactics.
I also show customer via a LIVE DEMO in store the exactly process as mentioned above.
Checkmate.
As per
http://www.cingular.com/media/games_faqs#faq3 »
How do I pay for games?
Games are charged using Cingular DirectBill and appear on your monthly Cingular bill. You will be charged when the download is purchased and cannot receive a refund if you choose to delete or replace it from your phone.
Now - how does one even get to have the message downloaded if they haven't purchased the game? That is quite the mystery to me. There is absolutely no mention of it whatsever on the Cingular site. The only mention of a message is:
...
Why hasn't my game arrived yet?
Normally,
(continues)
What is humorous is that you don't even own a Cingular phone and aren't willing to even let a local store demonstrate the above process yet you question how it works.
Your continued skepticism is astounding. Do I need to drop a rock on your head to ensure you believe gravity does exist (or is it that too many were thrown at you as a child)?
Believe me or not, it doesn't matter. If any actual interested customer does read this now worthless thread you can purchase a game or ringtone and receive a message with a link to download. Once you choose to actually download the game you will be charged.
Pooky bear, unless you and Garfield have information to the contrary (as in you have ACTUALLY TRIED the process and it doesn'...
(continues)
Furthermore - I see you have glossed over the information I have provided from the website which explicitly states:
You will be charged when the download is purchased
I wonder why that is.
Odd how you have to purchase the game/ringtone before you can even be sent an admin message - and yet not be charged if you chose to refuse it. The information on the website directly contradicts you as far as I can tell - yet you continue to gloss over it.
So when I provide an explanation that makes sense to you say it is glossing over?
Your time must really not be valuable. You are arguing over a feature you will never use because you aren't a Cingular customer and are unwilling to allow someone to give you a live demo to prove the point. It is also over a couple bucks (that you will never spend).
"You will be charged once you download the game/ringtone"
that it is in fact a lie told by a liar who was merely trying to bolster their stance with falsehoods?
I have tried in vain to find this statement on the website - as well as - have tried to use Google to track it down, yet it appears to not exist.
It would appear that you are doing nothing more then lying or am I mistaken?
The FAQs on the Cingular website that I have quoted would appear to further corroborate my suspicion that you are in fact merely lying.
http://www.cingular.com/media/games_faqs#faq3 »
(continues)
If you had any interest in the truth you would follow the advice of many here and visit a store for a live demo.
You can type a wonderful fancy post but in the end your intentions are clear as ever, you want to trash Cingular. The problem is you picked the wrong subject and backed yourself into a corner.
How do you login to MEdia net in the handset? It could result in charges, so why is there no link on the cingular.com website? There are not specific EXACT instructions in your manual either. How could this be? No instructions?
It is called a live demo or data support from Cingular customer service (I personally prefer to give a l...
(continues)
You continue to try to divert the discussion from the fact that you made a claim that you cannot substantiate with the proper documentation.
You sir - are a liar and until such time you can provide a simple link to the information you provided (the quote you claim from the website) I will have no reason (nor many others I suspect) to believe otherwise.
How it is you believe I backed myself in a corner with factual information that is documented on the website and which I provide the proper links to find the information whereas you fail to be able to do - is beyond me.
Your pseudo answers about instructions are as ridiculous as the lies you e...
(continues)
Please join in if you think I am just making stuff up to lie about this subject.
Texaswireless
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
The website claims the following:
"You will be charged once you download the game/ringtone"
Where can one find that statement on the website as you have quoted yourself?
Whereas, I can provide and have shown the website shows different.
Captainploooky...
http://www.cingular.com/media/games_faqs#faq3 »
How do I pay for games?
Games are charged using Cingular DirectBill and appear on your monthly Cingular bill. You will be charged when the download is purchased and cannot receive a refund if you choo
(continues)
Pooky bear, you said that you believe others believe I am lying. Sit down, shut up and let those others come forward.
No matter what I say, no matter what I do, you will not believe me. What incentive do I have to continue to respond to your accusations? None whatsoever.
If others here think I am lying please feel free to post here or IM me privately and I would be happy to arrange a demonstration in your locale (assuming you live in a Cingular market) to show you what I have described.
Why not just admit that you lied about that information being on the website and be done with it?
Continuing to fail to supply a simple link coupled with your responses only makes you look more foolish.
You did this once before when you first came on this board. You wanted to prove to everyone that I lied. Did I aquiese to your request and just breakdown sobbing like Jim Baker admitting to his sins? Of course not, nor was I proven to have lied about a thing. You just act a fool and think it ads anything to this board (BTW, I see no one is yet to join your "other think you lied" crusade).
I won't work now nor will it ever work in the future. The funny thing is, you have no data to prove me wrong, you simply have a website link that doesn't completely explain a process to your liking and your own internal demons that won't allow you view a live de...
(continues)
๐ ๐คฃ
Or, am I the loser, who enjoys the bickering of two individuals.....OVER THE INTERNET?
๐คฃ ๐คฃ ๐คฃ ๐คฃ ๐คฃ ๐คฃ
Let's say you are at the market. You want to buy a melon that is charged per pound. When you put the melon in your cart did you commit to pay for it? You don't actually pay for it until you get to the register, it get's weighed, recorded on your receipt and you give them your payment method.
It is a very similar process with purchasing a game from the Cingular website. You can select the game amd even send it to your "cart" for purchase. But, AS THE WEBSITE CONTENDS IN WRITING, you must pay for it once the download is purchased. It isn't purchased until you receive the link on your phone (via text message) AND ACTUA...
(continues)
Oh that's right - we should just trust you since you claim it says it - but cannot and have consistently failed prove it by providing a simple link to the information you claim it contains.
But, AS THE WEBSITE CONTENDS IN WRITING, you must pay for it once the download is purchased. It isn't purchased until you receive the link on your phone (via text message) AND ACTUALLY download the game/ringtone, etc.
Really? Where? You continue to FAIL to provide any such evidence that would support you claim and have even gone so far as to make up information you claim the website contains! Where does it make any reference ...
(continues)
Maybe I need to be more clear. I DON'T CARE WHAT YOU THINK IN REGARDS TO MY INTENTIONS!
I will continue to challenge your false and misleading accusations so new and existing users may be better educated about Cingular and the industry in general.
I stopped trying to change your mind about things long ago. Only fools continue to hit their head against a brick wall and ask for more.
I stated back a month or so ago that at the recent Cingular wide data training that all ringtones, games and graphics are treated as 100% data.
When downloading from the website you receive an admin text message (free) telling you the size of the file and do you want to download. Once you download the file you pay for it. If you decline the download you don't pay for it. You can easily deduct the price by multiplying the cost of data in your plan x size of file in KB.
I also posted that I confirmed that in the past MMS messages were used to download ringtones but that had changed due to the size of the files.
ron mexico said:
$.10 for text messages, $.25 cents for multimedia, and a penny per kilobyte for media net.
.......... Lorna says ............................................. ...
I am not familiar with multimedia. What is it?
Also, what is media net?
I want to send a photo in an email to someone but I cannot see on the Cingular site how they charge for that.
-Lorna
ralph_on_me said:
If you're sending a photo to an email it will charge you that 25 cents, but not your friend. If it was going to your friends cell phone they would have a charge for it as well.
.......... Lorna says ............................................. ...
That I did figure out for myself, since there have to be two cell phones for two charges to be incurred.
But not I see that it will not be just 25รยข, because I read on the Cingular site that one has to SUBSCRIBE FOR THAT FEATURE. To me, subscribe means pay. And that means, pay even for a period of time in which one didn't use the service/feature at all.
๐
-Lorna
pocfan said:
Cingular service automatically comes with the feature Multimedia Message Pay Per Use. This means that picture messages are billed at .25 per each message to sed or receive. ๐
.......... Lorna says ............................................. ...
Well, OK. When I called Cingular a little while ago the sales rep told me that there would be a sign up for pay per use, but no charge for the sign up, so that seems fair to me! Thank you. -Lorna
Yes, you must also subscribe to MEdia Net and Text Messaging.
.......... Lorna says ............................................. ...
The above excerpt from the Cingular site leads me to believe that even if one pays on a pay-as-you go basis, you still have to SUBSCRIBE to a service. So again, one is paying for something that one may not use within any given period of time. -Lorna
When you sign up on a plan, it includes three extra features (and a few others) that give you the pay-per-use rates. If it didn't stick those "subscriptions" on there you wouldn't be able to do any of it. So, in order to send MMS you have to be signed up on at least the pay-per-use text and media-net.
ralph_on_me said:
Ack, that IS a pretty misleading statement. I guess it's technically correct, but that takes a little explaining.
When you sign up on a plan, it includes three extra features (and a few others) that give you the pay-per-use rates. If it didn't stick those "subscriptions" on there you wouldn't be able to do any of it. So, in order to send MMS you have to be signed up on at least the pay-per-use text and media-net.
.......... Lorna says ............................................. ...
And if you go pay per use, there is no sign-up charge, right? That is what a Cingular sales rep told me on the phone about ten minutes ago. -Lorna
BTW, even when I get more than one reply saying the same thing, it is still helpful, because they then support the claim in numbers. When one person tells me something, that is one thing, but when three people say the same thing, that is, well, three sources in agreement. That's what reporters are required to have, so I figure that's a good standard to follow. Thank you all.
-Lorna