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Direct Numbers?

aatm

Aug 8, 2005, 1:35 PM
Hi, I was just wondering if anyone has posted or knows a list of Cingular's Customer Service number...specifically if any direct numbers to help. I just switched from Sprint, and I had all the direct numbers for Sprint CS so I didn't have to wait in queue. I was just wondering if anyone knows/has these numbers for Cingular.

Thanks!
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kelko

Aug 9, 2005, 12:35 AM
as far as i know there are no direct 1800 numbers,us rep have direct numbers but thats only for internal use and its different for each call center 😁
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ZombieJ

Aug 9, 2005, 12:55 AM
IVR time for you bud. Get ready for the possibility of becoming enraged BEFORE you even get to talk to someone.
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Amy55

Aug 9, 2005, 1:24 AM
ZombieJ said:
IVR time for you bud. Get ready for the possibility of becoming enraged BEFORE you even get to talk to someone.


Not true. The Cingular IVR is so easy. All you have to do is press 0 to get to someone. With the AT&T IVR, now that is another story.
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tnyflrs

Aug 9, 2005, 1:27 PM
There a few former ATT now Cingular call centers that have 800 numbers and you could enter the 5 extension of rep you are trying to contact.

I know my call center 800 number that when a customer calls even without an extension will be the next person without any wait to the next representative.

This is how my wife calls me (for emergency purposes) directly or customers that I need to troubleshoot their phones but I can't call them at home as they probably have the service that blocks unrecognized 800 numbers (telemarketing busters) and forgot the overriding code. I also used for customers who are driving and pull up to a public and I tried calling them to such phone but sometimes fails.

Sorry I won't post such number.

PS I have a...
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