Is it MYSIM Card or MY Phone
Current location Johnson City, Tennessee [zip 37604]. Current phone Motorola V551. July 29th-August 7th I was on vacation down in Florida. Areas I traveled while in Florida was DeLand [zip 32720], Orlando [zip 32805], and New Smyrna Beach [zip 32168]
Before I leaving for Florida, I had great coverage in my apartment here in Johnson City, TN. When I arrived in Florida, I also had great coverage down there. My phone signal stayed at 5 bars the whole time. No dropped calls whatsoever. Upon returning to Tennessee on Aug. 7th, I have had numerous dropped calls and a very very weak signal on my phone.
I called customer service on Wed. (8/10) and the nice rep had me turn my phone off and take out my battery and SIM card for 5 minutes while sh...
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Before I leaving for Florida, I had great coverage in my apartment here in Johnson City, TN. When I arrived in Florida, I also had great coverage down there. My phone signal stayed at 5 bars the whole time. No dropped calls whatsoever. Upon returning to Tennessee on Aug. 7th, I have had numerous dropped calls and a very very weak signal on my phone.
I called customer service on Wed. (8/10) and the nice rep had me turn my phone off and take out my battery and SIM card for 5 minutes while sh...
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Aaron -- have you tried resetting your phone's settings per your user guide? I'd atleast give that a try before I replaced the sim card.
Do this on your Mot v551: MENU > SETTINGS > INITIAL SETUP > MASTER RESET. It will ask you for your security code which should be the default unless you've changed it -- 000000. Then is it will ask you to confirm "Reset all Phone Settings" and just choose "YES". After it resets all your settings just power the phone off and back on.
It will be a painless attempt to fix your problem -- and don't worry you won't lose any of your phone numbers, ringtones, etc.
Do this on your Mot v551: MENU > SETTINGS > INITIAL SETUP > MASTER RESET. It will ask you for your security code which should be the default unless you've changed it -- 000000. Then is it will ask you to confirm "Reset all Phone Settings" and just choose "YES". After it resets all your settings just power the phone off and back on.
It will be a painless attempt to fix your problem -- and don't worry you won't lose any of your phone numbers, ringtones, etc.
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elisjourney said:
Aaron -- have you tried resetting your phone's settings per your user guide? I'd atleast give that a try before I replaced the sim card.
Do this on your Mot v551: MENU > SETTINGS > INITIAL SETUP > MASTER RESET. It will ask you for your security code which should be the default unless you've changed it -- 000000. Then is it will ask you to confirm "Reset all Phone Settings" and just choose "YES". After it resets all your settings just power the phone off and back on.
It will be a painless attempt to fix your problem -- and don't worry you won't lose any of your phone numbers, ringtones, etc.
Thanks for replying 😁
Yeah I tried that too, and still get dropped calls. I'm ...
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