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Usage Questions & Rates

pfeif4

Aug 20, 2005, 10:31 AM
I just switched to a GSM plan from TDMA and I was wondering how minutes are used...

1. Do calls to voicemail count against usage? If so, what if I call my own mobile number instead of the VM number?

2. Do incoming calls that go to voicemail count against usage?

Thanks,
Mark
...
ralph_on_me

Aug 20, 2005, 10:51 AM
Those answers will be really hard to find on a public forum, since our billing system is split up by markets. I know in the DFW area calls to voicemail count as M2M (for the time being) and incoming calls to your voicemail don't peg you for minutes. You may want to ask a local friend for a look at their bill to see how calls to your own voicemail will show up.
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Austonian

Aug 20, 2005, 11:24 AM
What he said.

Let us know what city you're in/near and someone may be able to let you know. The calls from your phone to VM may or may not count if you use the VM number. They will be m2m if you use your own number.

As far as I know the only time incoming calls that go to your VM count is, A) If it rings for more than 30 seconds before going to VM it will count as one minute. B) If you are roaming internationally and you leave you phone on.
...
pfeif4

Aug 20, 2005, 7:21 PM
I am in the DC area and here is what I am seeing...

1. Calls to voicemail # or my own phone number count against NW or Anytime.

2. Calls that I hit ignore on my phone are charged 1 minutes against the applicable time.

3. Calls to Cingular customers are charged against NW before M2M.

Any ideas?

Thanks,
Mark
...

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