Lockline Claim
I have a motorola v400 and the earpiece volume is not working probably and the charging port is not working. My phone is out of warrenty and I have lockline 3.99 service. Last time I called they rejected my claim in march (broken antena), but I was wondering if there is anyway they can reject my problems I have with my phone now? Or, do I need to break my phone just to have these problems fixed by lockline?
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Honestly I don't see how they can reject a "broken antenna" that's damage, and that's what insurance is for. They shouldn't be able to reject either your last claim or this one.
The earpiece volume is a consistant problem among the v300, v400, v500 and v600 models. You can take apart the top half of your phone and wedge paper between the earpiece cable and the metal housing of the phone to fix that, but your charging port would still be a problem.
The earpiece volume is a consistant problem among the v300, v400, v500 and v600 models. You can take apart the top half of your phone and wedge paper between the earpiece cable and the metal housing of the phone to fix that, but your charging port would still be a problem.
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So someone with a broken antenna and an out of warranty phone can't do anything about it???
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Broken antenna = "broken" antenna. I'm 100% sure if you looked up "broke" or "broken" the definition would say "damage" in it somewhere.
Defective antenna = manufacturer defect.
If you EVER get a rep that denies your claim for something that retarded, hang up the phone and go back over your phone with your car. That's covered.
Defective antenna = manufacturer defect.
If you EVER get a rep that denies your claim for something that retarded, hang up the phone and go back over your phone with your car. That's covered.
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That's why they have this $4.99 insurance with the full coverage now.
I think it's stupid and naive to assume most people will be that honest.
I think it's stupid and naive to assume most people will be that honest.
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Specifically, what was wrong with the antenna, when did you call to replace the phone, and when did the antenna break?
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themike314 said:
Specifically, what was wrong with the antenna, when did you call to replace the phone, and when did the antenna break?
Well the antenna didn't stay on. It wouldn't stay screwed. If I flipped the phone over it would fall out. But I mean it didn't get to that point for about a month so I figured it's alright, but I didn't know that you have a certain amount of days before you file your claim before it becomes invalid, and I missed the time by about 2 weeks -.- . I figured now I'll call this monday and tell them my earpiece is not working and the charger port is broken.. If there is some way they can deny my claim because of those 2 problems, then what good is insurance? Why pay for insurance...
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Ok. here goes. You have automobile insurance on your brand new Chevy Truck. The tailgate keeps falling down and won't stay latched. You find that the latch pin is bent. Since you just bought it, it must have been defective from the factory. Who covers it? The dealer can say...its bent, not our problem. You would think...aahhh damage, the insurance should replace it since I do not have a deductible. The insurance says...well, when did the accident occur that caused the damaged pin? You say, "there wasn't an accident, it was just like that."
Insurance simply means that some event must have taken place to cause the damage. You can't provide and show how it happened...well, another poster already made a valid point. If you run it...
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Insurance simply means that some event must have taken place to cause the damage. You can't provide and show how it happened...well, another poster already made a valid point. If you run it...
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Broken antenna claims are denied because it is cheaper than $50 to be fixed.
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texaswireless said:
Broken antenna claims are denied because it is cheaper than $50 to be fixed.
Yes, that is true, I bought a new antenna (5$) and it still wouldn't stay on. It was the part where the antenna screws on that was damaged. They denied it, so i had to glue on my antenna.
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Wow... seriously.
"I left my phone on the trunk of my car, and it must have slipped off as I was backing out and I ran over it."
I'm not supposed to say that, but the phone was broken not defective. The insurance company would actually make money off of filing that claim anyway. They could get parts to replace it for less than your deductible and they've had your monthly premium. Maybe that's the whole problem and there's some legality behind it I don't understand though.
"I left my phone on the trunk of my car, and it must have slipped off as I was backing out and I ran over it."
I'm not supposed to say that, but the phone was broken not defective. The insurance company would actually make money off of filing that claim anyway. They could get parts to replace it for less than your deductible and they've had your monthly premium. Maybe that's the whole problem and there's some legality behind it I don't understand though.
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Replacing the entire housing is around $20 plus labor. Either way it is under $50.
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If the antenna itself is stripped, that would be covered - but you do have a certain amount of time to report the problem to the insurance company.
Check your coverage, or request one from your insurance company.
Check your coverage, or request one from your insurance company.
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