seriously
WOW i have never seem so much immaturity in my life, customer sit here complaining that cingular has bad customer service this and that
yet they come here calling reps " fat, lazy, stupid" how is this going to make reps feel appreciated and want to help, that makes me feel like wheni answer a call " oh i have someone who think i am stupid"
seriously, a little more appreciation goes so far.
i have so many ppl on the phone that talk to ther pl around them.. eat... drink.. and plainly do not listen, lets see maybe that why customers always claim misinformation, becasue they are told what they should know just do not care to listen,
as for inegrating networks, how big is the USA ya exactly. not like they push a button and boom all ...
(continues)
yet they come here calling reps " fat, lazy, stupid" how is this going to make reps feel appreciated and want to help, that makes me feel like wheni answer a call " oh i have someone who think i am stupid"
seriously, a little more appreciation goes so far.
i have so many ppl on the phone that talk to ther pl around them.. eat... drink.. and plainly do not listen, lets see maybe that why customers always claim misinformation, becasue they are told what they should know just do not care to listen,
as for inegrating networks, how big is the USA ya exactly. not like they push a button and boom all ...
(continues)
...
yea people come in all the time and complain... "ever since you took over att i've been having problems with my minutes, i think your over charging me" well I hate to tell u mr customer, your still on the exact same billing system, with the same old plan. And o yea, your bill come from the same printer that has printed it for the last 10 years... so if there is a problem since we "took over" att, maybe it's cuz your USING 4000 minutes a month. Wait, i'm sorry, how could we expect you to pay for what you've used....
thats just one example of the past week that i've had to deal with.
thats just one example of the past week that i've had to deal with.
...
