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ATT employee paycuts due to Cingular .

zoomzoom

Sep 20, 2005, 9:13 AM
I just wanted some feed back from other "Former" blue employees as to how they feel about the 7 to 10000 dollar a year pay cut they recieved as a thank you to joining the "orange " family
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SForsyth01

Sep 20, 2005, 9:34 AM
zoomzoom said:
I just wanted some feed back from other "Former" blue employees as to how they feel about the 7 to 10000 dollar a year pay cut they recieved as a thank you to joining the "orange " family


Are you really trying that hard to piss people off???? Quit trying to start a flame war and go away.
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zoomzoom

Sep 20, 2005, 10:17 AM
Its an honest question ATT reps are going to take that big of a paycut. Im not trying to make people mad I just want to know how they feel about that.
P.S Whats a flame war 😁
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Phonebabe69

Sep 20, 2005, 10:50 AM
You can't be serious about not knowing how people will "feel" And what "varied" opinion do you expect to hear?

"Oh I don't mind it"

Please. People who did not think it was fair quit or will. People who can handle it will stay.

What is your point?
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zoomzoom

Sep 20, 2005, 11:08 AM
33% of all att employees have quit voluntarily since the aquisition. As I sit at work right now my other 2 co-workers are at career search. com. We are now in the process of hiring 2 people to replace the other two people that have quit and gone to verizon. It makes it really hard to do your job when the company that you work for continually comes in last place on every survrey from how there employees feel about them, to call quality, to costumer care. Im trying to feel better about my company not knock them. Im really not trying to make people mad
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SForsyth01

Sep 20, 2005, 11:38 AM
I really think there are much better questions to ask that won't make people mad. But when you ask about money being deliberately taken out of people's pockets, you will definately piss most off.
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zoomzoom

Sep 20, 2005, 12:12 PM
You must not have worked for ATT. If you would have you would feel differently
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SForsyth01

Sep 20, 2005, 1:06 PM
zoomzoom said:
You must not have worked for ATT. If you would have you would feel differently


They must have fed you guys at AT&T some really good crack when you were working for them. I know that, with me, it wouldn't matter what company I was working for, if you talked to me about a pay cut, I would be pissed off beyond belief.
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zoomzoom

Sep 20, 2005, 1:33 PM
Thats what im saying we are actually going to take a 7 to 10000 dollar a year pay cut. Its absolutely insane
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SForsyth01

Sep 20, 2005, 1:51 PM
zoomzoom said:
Thats what im saying we are actually going to take a 7 to 10000 dollar a year pay cut. Its absolutely insane


Ok, and now we are back to the original post. You post this in a public forum and expect a reaction from people other than being pissed???? Get off of the pipe..... 😈
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zoomzoom

Sep 20, 2005, 2:39 PM
Your names not Robert is it
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SForsyth01

Sep 20, 2005, 3:11 PM
zoomzoom said:
Your names not Robert is it


No, it's not....but I do know a Robert, why do you ask?
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zoomzoom

Sep 20, 2005, 3:14 PM
your call sign is the last name of a vice president for cingular from the carolinas
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SForsyth01

Sep 20, 2005, 3:18 PM
Nope, that isn't the Robert that I know. I am from Pennsylvania.
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AshDizzle

Sep 20, 2005, 6:29 PM
I know a Robby Stout? Maybe it's him? Or maybe Robbie Parker? Or Rob Jones? Rob Smith? Rob Doe? Rob Mob the Snob? I know lots of Roberts! And I'm willing to bet, chances are very good that one of the other cell nerds on here could be the ones I know!!
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Tmobile85

Sep 21, 2005, 9:59 AM
😲
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cnglrmgr

Sep 21, 2005, 12:50 AM
What is your problem defending CINGULAR. He is not making cingulr reps mad. He is speaking truth.

You sound like upper management or a bottom feeder who would backstab your best friend.

CINGULAR is out of control and nothing is wrong with letting everybody know this.

This is why cingular cannot get good report cards. Unhappy employees = unhappy representatives.
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SForsyth01

Sep 21, 2005, 7:17 AM
cnglrmgr said:
What is your problem defending CINGULAR. He is not making cingulr reps mad. He is speaking truth.

You sound like upper management or a bottom feeder who would backstab your best friend.

CINGULAR is out of control and nothing is wrong with letting everybody know this.

This is why cingular cannot get good report cards. Unhappy employees = unhappy representatives.


I don't work in the wireless industry at all, moron.

If you are so damn unhappy with Cingular, why the hell don't you further yourself by going to work for another carrier? Oh, wait, you must not be good enough for another carrier. So shut your mouth.
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cnglrmgr

Sep 21, 2005, 12:45 AM
He cannot piss us off when he is speaking the truth. Sounds like you work for CINGULAR & you are upper management.

If that is the case, I am happy for you that you are not being affected.

CINGULAR is really doing a bad # for employees overall.
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SForsyth01

Sep 21, 2005, 7:15 AM
cnglrmgr said:
He cannot piss us off when he is speaking the truth. Sounds like you work for CINGULAR & you are upper management.

If that is the case, I am happy for you that you are not being affected.

CINGULAR is really doing a bad # for employees overall.


I don't work for wireless at all....idiot....
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cnglrmgr

Sep 21, 2005, 12:35 AM
I understand what you say. It's the truth. You are not making me mad. You are being honest.

I am a manager & I just cannot believe how cingular is treating us. Especially regular reps. Wages are an insult.
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SForsyth01

Sep 21, 2005, 10:15 AM
cnglrmgr said:
I understand what you say. It's the truth. You are not making me mad. You are being honest.

I am a manager & I just cannot believe how cingular is treating us. Especially regular reps. Wages are an insult.


Then get a new job. You have got to be the most disgruntled employee I have ever seen. And yet you still stay there. Must be something keeping you there.
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BluetoOrange22

Sep 22, 2005, 7:02 PM
Hey SForsyth01,

In other posts I see you slamming everything people have to say, and I just came across one where you replied to someone: "I'm not in wireless at all....idiot."

1. Why are you spending so much of your time in a wireless forum? Loser.

2. You couldnt possibly understand whats happening to us if your not an employee....especially a Blue one.

People are staying bc of time with the company, in hopes the pay will get better. It is a Fortune 500 company and the record setter for the largest merger of its kind in history. We get amazing benefits and work for a company with a great name. We're hanging on....call it loyalty, but if you dont understand it then get out of this forum. Idiot.
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SForsyth01

Sep 26, 2005, 4:35 PM
BluetoOrange22 said:
Hey SForsyth01,

In other posts I see you slamming everything people have to say, and I just came across one where you replied to someone: "I'm not in wireless at all....idiot."

1. Why are you spending so much of your time in a wireless forum? Loser.

2. You couldnt possibly understand whats happening to us if your not an employee....especially a Blue one.

People are staying bc of time with the company, in hopes the pay will get better. It is a Fortune 500 company and the record setter for the largest merger of its kind in history. We get amazing benefits and work for a company with a great name. We're hanging on....call it loyalty, but if you dont understand it then get out of this foru
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ralph_on_me

Sep 26, 2005, 4:52 PM
There are still a few of us oldies around, we just don't post as much anymore because we're as frustrated as you are. You're one of the best consumers I've heard on here and other customers would lose out by not hearing your unbiased opinion. Sometimes there's an honest person with an honest question on here that I can help answer.
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everman

Sep 20, 2005, 1:38 PM
Basically when you argue vehemently over a subject, i.e. Verizon vs Cingular coverage, without using too much logic and or reason, or at least not recognizing someone elses use of logic and or reason.
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bdizzle

Sep 20, 2005, 1:40 PM
its not just AT&T employees, I am a legacy orange employee who is making considerably less after the merger. when they re worked the comp plan in april, they made it sound like it was going to be a great plan. it sucks!! the main thing that keeps me around is listening to others who were with the company when it became cingular in 2001. apparently these things are cyclical. things get good then bad. right now we are in the rough times, it will get better.
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zoomzoom

Sep 20, 2005, 2:40 PM
Finally a good response Thank You
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cnglrmgr

Sep 21, 2005, 12:37 AM
Cingular's mentality is not for the best. Cingular is determined to cut every corner & make employees more & more uncomfortable.

Managers are able to deal with it since their pay is considerably good compared to what they would be making in other jobs.
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BluetoOrange22

Sep 22, 2005, 6:28 AM
Managers are getting hit just as hard: $7000 to $10000 to $15000 less annually (in Sales at least)
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cnglrmgr

Sep 22, 2005, 11:16 AM
Managers in call center getting hit hard. 👿
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BluetoOrange22

Sep 22, 2005, 7:04 PM
Wow, sorry to hear. Unbelievable. I started in a call center, so I'm assuming it must be the bonuses on all call stats and EBIT. Geez.
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gizzo fizzone

Sep 20, 2005, 6:23 PM
I'm in retail and am former blue also. the comp is straight up ridiculous right now. i had 70 acts last month and 500 in feat revenue and im only at 1200.00 dollars. but enough of that cuz it only makes me more upset. i got a question though. wasn't the true up payment based on your percentage to quota?? thats how i understood it. now the people that told me that say its based differently. one more thing, has anyone heard whats going to happen after this year? once true up is gone i might be too unless they start paying the cs's what they deserve. the damn agents that lie to people and churn make more than what i am right now and thats some BS.
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cnglrmgr

Sep 21, 2005, 12:43 AM
Right now, if you are in sales...I don't blame you for lying to people & doing phantom churn. Hey, we need to get a piece of the pie & the company is hogging all the money.

Cingular has proven that it is out to look for itself & screw the customers. If by screwing the customers is not enough, they are screwing the employees.

Upper management on the other hand, they are happy with what they are doing since it means more & more $$ as raises are available for them & monthly bonuses are through the roof.

If you are in sales, just do it. Phantom churn is what you need to consider. Customer care reps are cornered & cannot do anything about it anyways. Do it while you can & get paid. About 90% of the time, reps are going to resolve t...
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gizzo fizzone

Sep 21, 2005, 1:14 AM
I'm sure a lot of cs's are doing that but i for one couldn't. even though I'm getting paid less i could never bring myself to deceive another person. believe me, i get pissed at myself all the time for having a conscience!!!lol
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cnglrmgr

Sep 22, 2005, 11:17 AM
That is good to know. But then again, you must remember, CINGULAR is not taking care of you. You will take care of the customer through phantom churn and explain its benefits. 😎
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cnglrmgr

Sep 21, 2005, 12:34 AM
Paycuts for BLUE employees has already happened.

As you can imagine, costs of living is going up while raises are an insult.

We are being demanded more & more every time with more multi-tasking, more work, more stress & no $$.

Average raise for employees in my call center was 2.5%. That was a big *pluck* you & have a nice day.

Cingular is paying ****ty wages to the 3rd party vendors. Regular blue employees are being made more & more uncomfortable every day that passes by. I am a manager & I cannot believe what CINGULAR is doing.

New representatives coming in are being hired at about $4.00 less than what it was 4 yrs ago to start.

This is just the beginning.

Blue legacy representatives are being demanded same as regu...
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elisjourney

Sep 21, 2005, 4:44 AM
Actually it seems as though even your beloved AT&T was moving towards outsourcing its customer service jobs to India. I don't think I've spoken with one Blue GoPhone rep who wasn't from India. While Cingular may or may not be reducing your wages, the company that once was AT&T Wireless may have been planning on moving your entire job to India where it could pay reps a mere $1.50 an hour, if that. 😳
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cnglrmgr

Sep 21, 2005, 11:24 AM
I agree with you. American people will worry about what is happening now 1st than what will happen later.

Many of us are looking for other jobs now.
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SForsyth01

Sep 21, 2005, 10:20 AM
cnglrmgr said:
Paycuts for BLUE employees has already happened.

As you can imagine, costs of living is going up while raises are an insult.

We are being demanded more & more every time with more multi-tasking, more work, more stress & no $$.

Average raise for employees in my call center was 2.5%. That was a big *pluck* you & have a nice day.

Cingular is paying ****ty wages to the 3rd party vendors. Regular blue employees are being made more & more uncomfortable every day that passes by. I am a manager & I cannot believe what CINGULAR is doing.

New representatives coming in are being hired at about $4.00 less than what it was 4 yrs ago to start.

This is just the beginning.

Blue legacy representati
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cnglrmgr

Sep 21, 2005, 11:30 AM
SForsyth01 said:
cnglrmgr said:
Paycuts for BLUE employees has already happened.

As you can imagine, costs of living is going up while raises are an insult.

We are being demanded more & more every time with more multi-tasking, more work, more stress & no $$.

Average raise for employees in my call center was 2.5%. That was a big *pluck* you & have a nice day.

Cingular is paying ****ty wages to the 3rd party vendors. Regular blue employees are being made more & more uncomfortable every day that passes by. I am a manager & I cannot believe what CINGULAR is doing.

New representatives coming in are being hired at about $4.00 less than what it was 4 yrs ago to start.

This is just the b
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SForsyth01

Sep 21, 2005, 11:40 AM
cnglrmgr said:
SForsyth01 said:
cnglrmgr said:
Paycuts for BLUE employees has already happened.

As you can imagine, costs of living is going up while raises are an insult.

We are being demanded more & more every time with more multi-tasking, more work, more stress & no $$.

Average raise for employees in my call center was 2.5%. That was a big *pluck* you & have a nice day.

Cingular is paying ****ty wages to the 3rd party vendors. Regular blue employees are being made more & more uncomfortable every day that passes by. I am a manager & I cannot believe what CINGULAR is doing.

New representatives coming in are being hired at about $4.00 less than what it was 4 yrs
...
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cnglrmgr

Sep 22, 2005, 11:19 AM
I am not trying to encourage anybody in my own time. My attitude at work is great. I believe my attitude in this forum is honesty. Like they say, TRUTH HURTS!

Truth is truth guy!
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SForsyth01

Sep 22, 2005, 11:38 AM
cnglrmgr said:

Truth is truth guy!


I completely agree with that statement, but if you are as dedicated to your job and making your Company better as you say you are, then you should want to exhibit that dedication to prospective customers in order to attract them. Find the bright spot in all the gloom. That is what a truly dedicated employee does. And especially a truly dedicated manager.

Your attitude shows that you are the exact opposite of what you claim to be.
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BluetoOrange22

Sep 22, 2005, 7:06 PM
Dont worry "cnglrmgr", SForsyth01 is just a jackass. He's tearing apart everything everybody says, yets he's already admitted that he's not even in the industry. Just a loser with too much time on his hands.
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Aleq

Sep 22, 2005, 11:20 AM
And maybe a company that screws its own employees doesn't deserve to attract new customers. I, for one, do actually base many of my buying decisions on the policies of the company involved and I definitely want to know how employees feel about working for their company. If they'll screw their own people, they'll screw the customer, and even if it doesn't get that far I think as a person of conscience it behooves me to support my fellow wage slaves by not enriching those who grind them down. What goes around, comes around, and better employee relations is a win/win for everyone involved.

I think it's appalling what Cingular is doing, and without a kiss or KY at that. It's going to come back on them, and I'll be cheering when it does. "...
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ralph_on_me

Sep 22, 2005, 11:55 AM
As I said in another branch of this thread, I think it's fair that they're getting a paycut. Orange employees should make the same as Blue employees. It does suck, but there's a very good chance they were being paid too much to begin with. Why should an average sales rep make more than $30,000? Why should an excellent sales rep make more than $40,000?

Average profit per unit sold is between $100 - $150. Good reps can bump that up to around $200. If you sell 100 phones a month you've made your company 20,000. If you expect to bring home $4,000 a month from that then you're nuts. That's 20% of your revenue, and a sales rep usually isn't worth that much. If someone feels that they should make more than that, they should go for a m...
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Aleq

Sep 22, 2005, 2:04 PM
I'm more concerned about the call center reps, overall--whereas it might be the case that the Blue reps were overpaid, it also seems to be the case that the Orange reps are underpaid, and if you're going to bring one side down some you should also bring the other side up. Sales reps have more options about employement--there are stores for every carrier in every major town, but call centers are few and far between and CSRs are more of a captive workforce and subject to more pressure. It's not a nice situation...
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ralph_on_me

Sep 22, 2005, 2:10 PM
I'm 100% with you on that. Call center reps who have been there a long time and have good stats should make more. They're earning it.
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BluetoOrange22

Sep 21, 2005, 9:17 AM
I havent been on these forums for a while, but logged on today just to vent about this, and the first thing I see is your post ZoomZoom.

Im a former blue sales rep that has always been with the top performers each month, every month (60-70 acts continuous). I have gone from making 3500-4000 a month to 1500-2000, sometimes less bc of these damn tiers after deacts.

I have watched more high quality, educated, long time reps leave in droves since the merger, just to be replaced by reps far less experienced and much lower quality than before. I've never seen anything like it in my years in sales with the company (even after the spin-off, Siebel, LNP issues, etc).

Corporate skates around the issue every time. People are truly on track o...
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ralph_on_me

Sep 22, 2005, 10:18 AM
I'm not really surprised they're being given a paycut. I hate to be the one to say it, but maybe ATT paid you too much? Of course it sucks to lose money, but if anyone expects to support a family off of the income of a sales rep then I think they're deluded. Perhaps you should try getting into management? There has to be some upward mobility for long-time sales reps with such a good record.

On the Orange side of things my income has increased with these new sales tiers. I don't think it's unfair for someone to make the same as I do for the same amount of work. Just because they came from another company in a buy out doesn't entitle them to special treatment.
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sangyup81

Sep 22, 2005, 10:31 AM
do Verizon reps make much more?
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ralph_on_me

Sep 22, 2005, 10:33 AM
They might, and I wouldn't be surprised if they did. That's a different company though, so if they make more then good for them. ATTWS reps became Cingular reps, so they should make the same as other Cingular reps. There's no question it sucks, but it's fair.
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cnglrmgr

Sep 22, 2005, 11:27 AM
I agree.

It's bad enough that cingular is making all attws employees follow t's & c's of cingular but not pay us the $$
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boricua365

Sep 22, 2005, 11:37 AM
It seems to me that the blue reps were paid far too much for their job description than was deserved... Hence the financial problems that led to AT&T being put up for auction...
I am an orange manager, so maybe my view is different, but I still stick to my opinion. On the other hand, I can understand it's not fun to have a huge pay cut like that...
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brentgodwin

Sep 22, 2005, 6:55 PM
All businesses are looking for a way to cut costs to keep expenses down. Unfortunately, employee wages and labor percentages are the first areas that get cut. Wages, bonuses, benefits are definitely the easiest place to cut. I have worked a few places that have done the same thing. The best thing for the Upper Management to do is make sure that they are communicating the changes before they implement them. Employees are much happier when they can get involved in the process, because it impacts them first (duh!). 🤣
There are problems within every company. If the upper management doesn't want to take some sort of pay cut to help put more money in the wage pool then they aren't "Company" men and the board members need to look at that or ...
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BluetoOrange22

Sep 22, 2005, 7:19 PM
All of you have great points. Since we are all in fact Cingular employees now, and follow all policies & procedures, why not have the same pay? I definitely understand. And after reflecting about how AT&T paid, it may possibly have been too much for that type of job. However, we were happy, given the amount of abuse folks like ourselves take every single day (regardless of the company we work for). We could go home with fat paychecks at the end of the month and not worry about the stress we were under. We went with the changes in P&Ps and didnt let it really truly phase us, bc we were still making great money. At the same pace now, one that made $60K+ then may be at $40-$45K now. Thats way too much of a hit.

To answer one of your quest...
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toobad17043

Sep 23, 2005, 6:21 AM
where exactly did you get this information?
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BluetoOrange22

Sep 23, 2005, 8:49 AM
Living it every day............
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