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A couple questions about changing rate plans.

J F

Sep 23, 2005, 9:27 PM
I have a regional, want to switch to a national.

A. Will that be a new contract, or will the 2-year agreement stay the same?

B. When will the change take effect? I want it for next week, or at the very least the 1st of October. I just paid my latest bill, if that's relevant.
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Anxiovert

Sep 23, 2005, 9:34 PM
J F said:
I have a regional, want to switch to a national.
A. Will that be a new contract, or will the 2-year agreement stay the same?
B. When will the change take effect? I want it for next week, or at the very least the 1st of October. I just paid my latest bill, if that's relevant.


If you don't have a GSM phone you'll have to upgrade your phone to GSM first, and then we'll put you on any Nation plan you want.
The plan will take effect on your next billing cycle (to avoid pro-rated charges) Do you know when your billing cycle ends/starts?
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J F

Sep 23, 2005, 9:42 PM
I'm, like, 99% sure it's a GSM phone. It's a Siemens s66.

Billing cycle looks to be the duration of a month.
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Anxiovert

Sep 23, 2005, 9:48 PM
Yes, it's a GSM phone.
No, your billing cycle is the date when your minutes reset. If you're not too sure what this date is, look on your bill (if you have detailed billing) and see. Your billing cycle will start on whatever date your calls start. ex. 8/12/05
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J F

Sep 23, 2005, 9:49 PM
Ah.

They started on the 3rd this month.
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Anxiovert

Sep 23, 2005, 9:54 PM
J F said:
Ah.

They started on the 3rd this month.

🙂 we both have the same billing cycle.
Ok, so if we changed your plan tomorrow, it won't take effect until 10/3/05 (it's gonna be after 10/01/05) so you'll only get to bring whatver minutes your new plan has. EX. if you want the Nation plan for $39.99 450R UM2M UN&W. Even if you have 2,873 rollover minutes. you'll only get to bring 450 minutes, cause that's how many minutes your new plan has.
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J F

Sep 23, 2005, 10:03 PM
The rollover I'm not concerned about, I never go over my minutes. The reason I'm doing this is I'm going to Florida (well outside my region, New England) from the 30th to the 8th. So, I'm trying to avoid getting hit with roaming when I make calls down there. So this means I'll be roaming until the 3rd?

Also, the website is telling me the $39.99 450R plan doesn't have UM2M or UN&W. That's also not that big a detail, though.
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Anxiovert

Sep 23, 2005, 10:14 PM
Hmmm. The Nation plan for $39.99 does have UM2M and 5KN&W.
Now, even if you change your plan by Oct 22nd. you should be fine. Your roaming calls won't be billed for another 2 or maybe 3 months anyway. It doesn't matter really what plan you have when you place the calls. But what plan you have when those calls are billed to us.
Let's say your billing cycle closed today, and we changed your plan, you came here to FL and used your phone, you went back to New England on 10/09 and first thing you changed your plan back to a Regional plan. You won't be covered, cause when those calls you placed here in FL are billed to you (let's say those calls are charged in you billing cycle 11/03/05 - 12/02/05. if you have the regional plan then BAM! you ge...
(continues)
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J F

Sep 23, 2005, 10:18 PM
Nah, makes sense. Actually said "Ohhhh" a couple of times while reading.

Thanks for the help, man.
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Anxiovert

Sep 23, 2005, 10:17 PM
My recommendation is this: Change you plan to a nation plan and stick with it. Put your roaming worries to rest and be happy. Simplify your life. 😁
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J F

Sep 23, 2005, 10:23 PM
Haha, yeah, I'm going to. I'm only losing 150 minutes, which I rarely use in the first place.

*fast-forward two minutes*

Oh, and look, Cingular's website has decided to screw up for me.

http://www.freewebs.com/justjf/error.JPG »

Think it's gone through? Should I just go to a Cingular store tomorrow and forget this internet business?
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Anxiovert

Sep 23, 2005, 10:33 PM
call cust service tomorrow and they'll change it for u.
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Anxiovert

Sep 23, 2005, 10:35 PM
Our website is not the greatest to change plans or upgrade phones. I really don't trust it. Not only our website though. I tried to add txt msgs on my T-mo line online and I had problems too. I guess all this self-cust service online needs some improvements.
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davidg4781

Sep 24, 2005, 1:51 AM
Looks like it's time to update FireFox. Didn't think many used it.
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