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Wow! Anyone heard this before?

Cingular2theRescue

Sep 29, 2005, 2:19 PM
I just had a customer come in who had her phone for 5 months, was on a 39.99 plan, and got her ETF waived because the phone ended up not having the features she needed. How do you buy a phone and find out 5 months later that it doesn't have what you need??? And what idiot C.S. rep. waived her ETF??? I saw the notes and still cannot believe it. I LOVE CINGULAR! But I do have to admit we need to tighten up our hiring standards, and all the C.S. reps. wonder why they get paid so little...STOP GIVING AWAY MONEY!!!!
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gunny

Sep 29, 2005, 2:57 PM
HMMMMMMMMMMMMMMM

why do that?
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nextel18

Sep 30, 2005, 10:45 AM
the other ones got ban?
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SForsyth01

Sep 30, 2005, 10:48 AM
nextel18 said:
the other ones got ban?


No, they are all existing on the site at the same time. It's like some of the new trolls really like to talk to themselves....or once they get figured out as fake or a troll, they create a new profile.

It seems to be becoming an epidemic. 🙄
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nextel18

Sep 30, 2005, 10:54 AM
yea that is true.....


i thought that is against tos rules to have more then one handle ?

oh well.
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ralph_on_me

Sep 30, 2005, 10:57 AM
Sadly, it's not. It would be hard to "prove" anyway. I do encourage members to frequently check the TOS and report threads that violate it. It's up to us to keep this place respectable.
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nextel18

Sep 30, 2005, 11:03 AM
well it is easy to prove... check the IP.

hey, rich and eric are doing a great job even though they are only 2 against us thousands of posters. i give them kudos.. but we should get rid of some of the posters as well as their posts....

oh well i guess. 🙂
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ralph_on_me

Sep 30, 2005, 11:07 AM
They can't watch everything all the time though, if we report a thread they'll be sure to see it and address it quickly. This is a community after all, so we can't put all the responsibility on them.
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nextel18

Sep 30, 2005, 11:11 AM
yes, that is why i give rich and eric credit as mentioned before. (2 of them 1000's of us)

we should probably blame ourselves. i think we should all stop this bashing and other things (trolling) and just stick with facts and sound reasoning.... i just think it makes a board or forum better that way....
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themike314

Sep 29, 2005, 2:57 PM
Unless someone can verify it, don't believe it.
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Cingular2theRescue

Sep 29, 2005, 3:03 PM
I can verify it!
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themike314

Sep 29, 2005, 3:06 PM
Check it out with your supervisor or forward it to fraud (or whatever department is best suited to deal with that).
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iloveMOTOV300

Sep 29, 2005, 3:01 PM
hire me, I would never give away money! Cingular is in business to make money, not give it away!!!!

That's what people don't get: carriers are not in business to give away free phones. If they were, they would not be in business!
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