AT&T Forum (Phone Scoop)

Remove Media Basic Online

Oct 2, 2005, 11:36 PM

Is it possible to remove Media Basic for my son's phone number and add just a text message package through the My Account page?

Thanks

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jcamcardo

Oct 2, 2005, 11:40 PM

NO. You will have to call customer care to arrange that. The txt msg plan and media basic will conflict with each other so you wont be able to do it online. CC can though

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jinx7676

Oct 3, 2005, 7:05 AM

or go into a store, they'll love you for giving them a "free" feature sale. 😉

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