Cingular Webpage Information Question
I went looking today at my account on cingulars site to see if it listed my Expiration Date, unfortunatly it says Not Available. Is this common? Would calling the a csr provide me anymore information or do they see the same thing?
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it may be that they are working on the online account manager... but you can call cs to verify.
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CSRs use Telegence/CARE. These two systems provide a multitude of options that no one else can access. Corporate stores use OPUS, which does not have as much power as the CSRs. Even farther down the line is POS, the authorized agent program. That's what I use, and man does it suck.
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