Just a note for all the TRASH talkers!
The point of threads is to share information. All of this crap that you guyes have going on back and forth is ridicules. I can't even read an actual response. It's always trash talk. If you don't carry Cingular and all you want to do is insult it, do it on you own carries section. Quit waisting everyone else's time. These threads can be very helpful to people who need them. They are also submitted to companies for feedback and when you just "run your mouth" all the time, it gets old and pisses people off
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I agree. We are with Cingular because it works best for us. I do not have dropped calls and I am satisfied with the Customer Service reps here in Houston. I could give a rats you know what about what is going on in South Carolina or anywhere else. If it does not work for you, switch. End of the discussion.
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Now thats not completely fair boys. Just because YOU don't have issues you want to shut up those who do? I think it is good for those with issues to post them here. Even if they are angry. I think it's great for higher ups to see those posts well as the hearts and flower posts. In fact I think it's MORE important for them to see the unhappy customers rants. It is from them they will learn more. I am sure TemMidgits is not alone in his thoughts and represents a huge more silent minority who does as you say. Keeps quiet and just leaves. Only 897million new activations is proof you are getting your wish.
I have both Cingular AND Verizon service and phones. If Cingular was all that great I would not need Verizon and vice versa. I will say Ci...
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I have both Cingular AND Verizon service and phones. If Cingular was all that great I would not need Verizon and vice versa. I will say Ci...
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No one is being unfair. He just stirs mess up. If he got rubbed the wrong way, that's cool, switch. No one has a problem discussing some bad points about Cingular. I will be the first to start, but you have a few people who incite. That is who we are talking about. For the most part, I think Verizon is the better wireless company right now. Verizon has grown nicely since its merger and has had time to stabilize and offer great services. Right now Cingular is going integrating and problems are arising from this. I agree and sometimes it sucks. But is Cingular the worst company like he states, no. He screams churn, well last time I checked Sprint and T-Mobile's churn percentage to it customer base was higher than Cingular's. Just scr...
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I think if you go back and read Migit's first post you will see some frustration but not nearly the inflammatory statements you imply. His FIRST response from a ,member was a brush off from just calling him a name. Now if you believe that will not fuel a fire you are mistaken. You flame an already frustrated customer what do you expect?
It's ok to protect and defend your company but when someone is frustrated and actually celebrating the end of a financial commitment to your company people might instead react with empathy. Help save a customer rather then lose one for life. Cingular cannot afford to lose customers. ANY customers.
I know Cingular is a good company. They have and will let customer's out of their contracts when t...
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It's ok to protect and defend your company but when someone is frustrated and actually celebrating the end of a financial commitment to your company people might instead react with empathy. Help save a customer rather then lose one for life. Cingular cannot afford to lose customers. ANY customers.
I know Cingular is a good company. They have and will let customer's out of their contracts when t...
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No he is just trying to incite. You looked at one post. Please go through them all and let me know what you come back with. I do agree with you on the Customer Service though. It seems to be an issue that the Cingy people need to deal with. But at the same time many of them are having to deal with a lot of crap so I think this place is great for them to come vent.
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I did look at them all but he was attacked before he really got going. He was called a "troll" buy the first responder. Nothing else was said. Just because he was frustrated. He then went on to say some very inciteful things. But he certainly did not start out that way.
I'm not going to defend rudeness but when someone who appears to be frustrated is called a name immediately I cannot blame him for flaming everything around him. People need to help others who have issues not call them names. You catch more flies with honey and all that.
I would have said to him "I understand your frustration, perhaps you can call Cingular and they might let you out early. If they don't then you can call them every name in the book.
I would too"
I'm not going to defend rudeness but when someone who appears to be frustrated is called a name immediately I cannot blame him for flaming everything around him. People need to help others who have issues not call them names. You catch more flies with honey and all that.
I would have said to him "I understand your frustration, perhaps you can call Cingular and they might let you out early. If they don't then you can call them every name in the book.
I would too"
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Phonebabe69 said:...
I think if you go back and read Migit's first post you will see some frustration but not nearly the inflammatory statements you imply. His FIRST response from a ,member was a brush off from just calling him a name. Now if you believe that will not fuel a fire you are mistaken. You flame an already frustrated customer what do you expect?
It's ok to protect and defend your company but when someone is frustrated and actually celebrating the end of a financial commitment to your company people might instead react with empathy. Help save a customer rather then lose one for life. Cingular cannot afford to lose customers. ANY customers.
I know Cingular is a good company. They have and will let cu
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And you know that how? You followed him into the Verizon forum and attacked him there. (Yes I do read all the forums where I have phone service).
See what I mean? You guys make all kinds of "assumptions" based on what? In life that is unsettling. In business that is deadly.
How could you know if he was banned? I certainly could not come to that conclusion based on anything he said. Many have said a lot worse and still do. A lot.
I stand by my informal "investigation". He came in frustrated and happy to be leaving your company.no one asked why, where he lived or anything. First response was calling him a name.
No I can't blame him for anything he said afterwards at all. You poke an angry dog with a stick he will bite it. He was t...
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See what I mean? You guys make all kinds of "assumptions" based on what? In life that is unsettling. In business that is deadly.
How could you know if he was banned? I certainly could not come to that conclusion based on anything he said. Many have said a lot worse and still do. A lot.
I stand by my informal "investigation". He came in frustrated and happy to be leaving your company.no one asked why, where he lived or anything. First response was calling him a name.
No I can't blame him for anything he said afterwards at all. You poke an angry dog with a stick he will bite it. He was t...
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Well I do not know what his personal business is and do not care to know. The facts are is he likes to start mess. That's what I'm talking about.
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Wow. Phonebabe. Thanks for understanding. I did come into this forum frustrated and yes I was immediately called names. But I called Cingular today for my fiance and explained the issue and they canceled her contract because they agreed there was a weak signal in the zipcodes we are in.
I have a new respect for Cingular, if not those who frequent these boards. We will sign for one year with Verizon and see what happens. I am keeping my MPX220 just in case because I did enjoy the flexibility of GSM phones.
Thanks again. I'm guessing you don't work for Cingular.
I have a new respect for Cingular, if not those who frequent these boards. We will sign for one year with Verizon and see what happens. I am keeping my MPX220 just in case because I did enjoy the flexibility of GSM phones.
Thanks again. I'm guessing you don't work for Cingular.
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Phonebabe69 said:
when someone is frustrated and actually celebrating the end of a financial commitment to your company
OK, his post about celebrating ending is contract is DEFINITELY not his first post. He flames Cingular in the UMTS News posts. If you cannot see that he is going above and beyond what is reasonable, you must be blind.
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sangyup81 said:Phonebabe69 said:
when someone is frustrated and actually celebrating the end of a financial commitment to your company
OK, his post about celebrating ending is contract is DEFINITELY not his first post. He flames Cingular in the UMTS News posts. If you cannot see that he is going above and beyond what is reasonable, you must be blind.
You're kidding right? My first post was as Phonebabe said. Show me where I posted about UTMS before that? you can't. Or else you are seeing too much.
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Actually, I hope people DO read my messages. Whether it will really matter or not, it is one place where I can speak my mind and have it maybe make a difference.
For the record: I do have cingular right now, a so-called "blue" customer, got my GSM phones about a month before the merger was finalized.
I am seriously considering, indeed, likely to switch, not becuase of poor customer service (as a corporate rate customer, I didn't experience much of that) but becuase:
1) upgrading my phone to something that I can stand to keep for the next two years is cost prohibitive.
2) the plans are more expensive--not just compared to what I have now, hey, I understand that plans change, but also compared to the competition. the minutes are...
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For the record: I do have cingular right now, a so-called "blue" customer, got my GSM phones about a month before the merger was finalized.
I am seriously considering, indeed, likely to switch, not becuase of poor customer service (as a corporate rate customer, I didn't experience much of that) but becuase:
1) upgrading my phone to something that I can stand to keep for the next two years is cost prohibitive.
2) the plans are more expensive--not just compared to what I have now, hey, I understand that plans change, but also compared to the competition. the minutes are...
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That's understandable. I think what you are saying is legitimate. I think the poster was referring to people that having nothing better to do than to come on here and make it their goal in life to "prove" how Cingular sucks. I worked for Cingular and I am extremely bitter about the company, but I'm not on here simply to argue. However, it's people like TenMidgits that get really annoying. People who live in the forum 24/7 to "prove" their point. It just gets old. I don't think it was referring to people like you.
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