Home  ›  Carriers  ›

AT&T

Info & Phones News Forum  

all discussions

show all 18 replies

"Cingular said they're stopping Roll-Over Minutes"

lorna

Nov 4, 2005, 1:52 AM
Today I spoke to a woman who is a customer of Cingular. She told me that she has received a letter from Cingular stating that as of 2006 there will no longer be roll-over minutes.

Is this true? I care less about the accuracy of the DATE of it happening than of the FACT of it happening.

Sales reps should know the answer to this; I hope they reply. -Lorna
...
CamelTowing

Nov 4, 2005, 2:04 AM
lorna said:
Today I spoke to a woman who is a customer of Cingular. She told me that she has received a letter from Cingular stating that as of 2006 there will no longer be roll-over minutes.

Is this true? I care less about the accuracy of the DATE of it happening than of the FACT of it happening.

Sales reps should know the answer to this; I hope they reply. -Lorna



Nope. From what I was told the rollover policy will change but Rollover will always be there.
I think they are limiting the amount of rollover you can store up.
The only way I see Cingular dropping Rollover is if they switch to Data plans that include VoIP. Rollover wouldn't be needed if you had an unlimited data plan. That's de...
(continues)
...
lorna

Nov 4, 2005, 2:08 AM
CamelTowing said:
Nope. From what I was told the rollover policy will change but Rollover will always be there.
I think they are limiting the amount of rollover you can store up.
The only way I see Cingular dropping Rollover is if they switch to Data plans that include VoIP. Rollover wouldn't be needed if you had an unlimited data plan. That's definately a possibility now that I think about it. I know I'd pay 100.00 a month for unlimited Data/VoIP on a UMTS/HSDPA phone. I'm not a rep either though, so this is all supposition.


What is a Data Plan?
I don't know what VolP is.

I am glad to think that maybe the woman who talked to me today possibly did not read the letter from Cingular carefully. -...
(continues)
...
cambi55

Nov 4, 2005, 9:11 AM
first of all data is data not voice so one has nothing to do with the other. voip is landline phone with/internet so first get the facts right then answer the questions. in regards to rollover leaving I haven't seen or heard anything recently about that. I am a previous employee with some connections and they are hearing nothing.
...
Acehole

Nov 4, 2005, 9:45 AM
"first of all data is data not voice so one has nothing to do with the other. voip is landline phone with/internet so first get the facts right then answer the questions."

You might what to get your facts straight also cambi55... VOIP is "Voice of Internet Protocol. Definition= The technologhy used to transmit voice conversations over a data network using internet protocol. Simply put it is packetizing voice to run it over the internet. Cell phone carriers are currently trying to get their data speeds high enough to us this technology for their voice, because it is less expensive. So maybe you should do your research before trying to dog someone else for trying to help someone out.
...
lorna

Nov 4, 2005, 10:35 AM
Acehole said:
"first of all data is data not voice so one has nothing to do with the other. voip is landline phone with/internet so first get the facts right then answer the questions."

You might what to get your facts straight also cambi55... VOIP is "Voice of Internet Protocol. Definition= The technologhy used to transmit voice conversations over a data network using internet protocol. Simply put it is packetizing voice to run it over the internet. Cell phone carriers are currently trying to get their data speeds high enough to us this technology for their voice, because it is less expensive. So maybe you should do your research before trying to dog someone else for trying to help someone out.



........
(continues)
...
CamelTowing

Nov 4, 2005, 3:14 PM
lorna said:
Acehole said:
"first of all data is data not voice so one has nothing to do with the other. voip is landline phone with/internet so first get the facts right then answer the questions."

You might what to get your facts straight also cambi55... VOIP is "Voice of Internet Protocol. Definition= The technologhy used to transmit voice conversations over a data network using internet protocol. Simply put it is packetizing voice to run it over the internet. Cell phone carriers are currently trying to get their data speeds high enough to us this technology for their voice, because it is less expensive. So maybe you should do your research before trying to dog someone else for trying to help some
...
(continues)
...
mupi

Nov 5, 2005, 1:45 PM
Most PTT except iDEN use some sort of data/IP connection to actually implement the connection.

Sprint and Verizon are both crystal clear about this, as their product brochures say something along the lines of "PTT minutes may not be used in conjunction with a data connection" or something along those lines...(i don't actually know how iDEN works, but it appears more similar to a radio/regular voice connection)

I don't know about Cingular's PTT as I haven't seen any data on it.

Also VoIP is "voice OVER IP" minor detail.
...
UOQuack

Nov 4, 2005, 10:16 AM
I dont know of any change in Rollover policy pending for '06, but there was a recent change in the policy that basically says if you change your rate plan then essentially your accumulated Rollover is re-rated to the value of your new rate plan. Ex: if you dropped from a 900 minute plan to a 450 minute plan, and you had accumulated 1000 minutes of Rollover, you would be re-rated to have only 450 minutes of Rollover. At least that's how it was explained to me. I hope that's right, cause it's how I've been explaining it to my customers. 😳
...
lorna

Nov 4, 2005, 10:39 AM
This is good news. The woman who told me that bad news clearly misread the letter that she had received from Cingular. It makes sense that Cingular would KEEP rollover minutes bc thisis what separates them from the rest of the pack. -Lorna
...
texaswireless

Nov 4, 2005, 11:16 AM
Yes you are explaining it correctly!
...
UOQuack

Nov 4, 2005, 2:52 PM
*whew!*
...
davidg4781

Nov 4, 2005, 11:09 PM
Is that just on new plans? I had an account with 450(maybe 400, the lowest plan) minutes on it. We relocated to where I live and added it to my family plan. When we did that, we also got his close to 3000 Rollover minutes. We then cancelled all but his line on the family plan and dropped him down to the 450 minute plan. The account online still shows 4354 rollover minutes.
...
colione112

Nov 9, 2005, 12:01 AM
depends when you did it.. the new rules took effect oct 1st
...
davidg4781

Nov 9, 2005, 1:43 AM
I did the relocation on Oct. 18. On Oct 27, I cancelled 3 of the lines on my account and converted the 4th line, the relocated one, from a FT plan to a regular 450 min/month plan.
...
colione112

Nov 9, 2005, 2:10 AM
well you did a relocation... so maybe the relocation rep just transferred the minutes after she created the new numbers and plan..
...
nextel18

Nov 4, 2005, 1:57 PM
i dont think it is true, becuase why would cingular be getting rid of their most popular plan and the plan that more then half of their net adds sign for? (i obviously havnt asked my sources to confirm what you are talking about but just asking a question)
...
sigmamason

Nov 4, 2005, 3:44 PM
It was never true, someone misread the letter. The what and how requirements are changing (how many minutes rollover if you change your plan) and what happens to all the minutes that you bank...
...
nextel18

Nov 4, 2005, 3:50 PM
yea, i thought so... from a common sense standpoint, it would be very dumb of cingular to get rid of their number 1 best selling plan.
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on BlueSky Follow @phonescoop on Mastodon Follow @phonescoop on Threads Phone Scoop on Facebook

 

Playwire

All content Copyright 2001-2025 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.