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to all Call Center Reps

sangyup81

Nov 7, 2005, 12:29 PM
STOP SENDING PEOPLE TO MY STORE TO GET FREE SIM CARDS. I AM NOT A COR STORE.

Just because it says Cingular on the list of stores, doesn't mean it's a COR. We're an exclusive retailer and NO, we do not give free SIM cards. On that note, I do appreciate it when you send upgrade customers my way. Just please call first to be sure if the store you are sending the customer to is a COR or not. You have no idea how upset these customers can get.
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phatbasstard

Nov 7, 2005, 1:31 PM
I AM ALSO CINGULAR NON CORPRATE STORE WHAT WE DO IS CHARGE THE CUSTOMER AND HAVE CUSTOMER SERVICE CREDIT THE ACCOUNT I DO THIS BECAUSE I FEEL BAD FOR THEM THE CORP STORE IS 35 MILES AWAY
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simplymarcus

Nov 8, 2005, 10:55 AM
No love for the call center reps.
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G-rad

Nov 8, 2005, 11:36 AM
I tell any customer that needs a sim card That over the phone or in the store the sim card is usally $25.00.
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