AT&T Cust's Need To Be MIGRATED!!!! Not Ported In....
I am so sick of getting calls from former ATT custs who were ported from ATT to Cingular! This needs to stop guys! Immedialtely! This hurts our numbers. There are some sales reps out there that can't migrate former ATT custs so, instead they PORT them in. This hurts our churn inmensibly! Former AT&T custs need to be migrated over. This is the only way that this needs to be done.
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Yes, AT&T customers need to be migrated over, according to the migration flow. THere are certain instances in POS where it gives the message that they are not migratable. So yes, in this instance porting over is neccessary. My store is in between 2 divested markets who were sold to Alltel. Obviously these guys are ported and they are not charged an ETF to switch from Alltel as long as it was done after July 25th of this year.
Then there are those pesky AT&T B2B migrations. I hate those......I have to call one number to make them migratable and then CNA to migrate them. I just did an account with 11 of these types of lines. Pain in the ass, yes!! Not to mention I had to do a manual contract, which 3 out of 5 times takes 3 months to get pai...
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Then there are those pesky AT&T B2B migrations. I hate those......I have to call one number to make them migratable and then CNA to migrate them. I just did an account with 11 of these types of lines. Pain in the ass, yes!! Not to mention I had to do a manual contract, which 3 out of 5 times takes 3 months to get pai...
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